Viv3 Lab Ltd - Stay awayAfter a very long illness on steroids I looked online for something to give me a little help to lose weight.
Viv3 Lab Ltd
I was told about Acai berry by a health shop assistant and at the time they had none in stock. I went online to look for this berry myself.
I know I should never buy something on a free trial when you are asked to give payment details first but I felt that the site looked professional and was too kean to start losing some of the weight.
The two bottles arrived, Life Cleanse and Acai Berry and began to take the pills as instructed. Within 24 hours I felt ill and by day 3 I could not bear to take them anymore.
It took me a further 2 days to get hold of the company and the women gave me a cancellation number and said all was cancelled and thanked me for trying.
I then started to look a little more online and found that suddenly there were loads of complaints about this very company...I called again and they put my fears at rest and was told my refund would take up to 28 days.
I was never sent any pills but as the comments stated online, they took two payments of £77.09. I called them and they said I never cancelled and even when I gave them the cancelation number they said it was my fault. I asked where the goods were if they charged me and she said - you cancelled the order so wont recieve anythin! I was enraged and the women said she will cancel the account properly and I will receive a refund of one payment only £77.09 and that I had to also send it in writing or I would not recieve anything. GUESS WHAT!!! I have not received anything.
I am a single parent working full time to bring my kids up in a financially sound home, I wanted to make myself feel a little better after nearly dying and now am left with money being taken from my account without authorisation and a company that I cant get hold of now...please hel!