VIV3 Lab / Fraud
On the weekend, while viewing holiday accommodation options on the net, a pop-up for acai berry appeared. I thought I would have a look at the ad. as it offered a free trial.
I filled in my details requesting a sample and for which no payment other than postage was required.
The following day, not one but three charges had been deducted from my account. Two of these charges were for $7.95 but the other was for $70. I have not received any products at all, (not even the samples) and have phoned and emailed Viv3 Labs constantly over the last two days. The response from the call centre is absolutely useless and the email response is below.
I strongly urge anyone who has been fooled by Viv3 Labs to lodge a formal complaint to the authorities in your city. Viv3 is just one of the companies run by
the others are as follows:
LB Cassiopeia Media Limited
118 Fines Park
BPR Services Limited
118 Fines Park,
Annfield Plain, Stanley,
***This is an automated answer from an unattended email address. Please do not
***Il s'agit d'une réponse automatique à partir d'une adresse e-mail sans surveillance.
S'il vous plaît ne pas répondre. Communication en français ci-dessous***
Thank you for contacting us. We do not offer customer support by email. For immediate
personal assistance please contact us by phone:
- English live call centre representative at [protected] (UK - Toll free) or +44 203
139 9027 (International number);
- French live call centre representative at [protected] (France - toll free),
888.325.8623 (Canada toll free) or + [protected] (International number).
This is very serious stuff. Fraud on a grand scale. Imagine how many of us have been ripped off. Please send your complaints through to Scotland Yard if you are in the UK or the FBI if you are in the United States. Aussies should notify the Federal Police.