Vitality Clean reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about Vitality Clean
Welcome to our customer reviews and complaints page for Vitality Clean. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Vitality Clean.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Vitality Clean's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Vitality Clean, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Vitality Clean. Your feedback is an important part of our community and will help others make informed decisions.
Fraudulent company
This company advertised on facebook--a free trial for 15days of their product--foolish me fell for it--tired at the time and not thinking clearly. I took down the number to cancel, just in case. After submitting my info I had a bad feeling about it all. The next day (today) I tried calling the number to cancel--got a machine giving me a website--but it only gave some info to FAQ--googled them only to find out they have many unhappy--scammed customers. They said the billing would show as "Trading Planet Ltd" on my credit card--called my credit card company and it was billed under "vitality clean"--they are based in the U.K so the amount billed was a little higher too(due to exchange and their money worth more then can funds...)I did find an email address that they say you can cancel through only to have an email sent back saying the address was "unattended" and therefore not delivered--how convenient for them--I can't reach them by phone or email--so I cancelled my credit card and reported them as the fraudsters that they are. These people need to be put in jail for life--they are pure evil. I'm thankful I did not lose hundreds of dollars the way most of their victims have.
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraudulent charges
Wanted some diet pills thought this company was safe as it advertised that oprah winfry and cnn where all raving about them said it was secure site and was no scam went on paid 2x £3.75 for the try b4 you buy on checkin my credit card account they have went in and took another £72.97 out my account with no authorisation at all this is a scam i will be seekin legal advise also i will go 2 all the papers this SCAM will not go un noticed im appaulled.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites like www. Vitality-clean.com with these fake diet products (colon cleanser, acai berry, resveratrol), and fake cosmetics products (dazzle white, face factor, etc.) . They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+[protected]
LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com
Scam charges
Ordered free 14 day trial costing 4.95, later found was billed £75.34 twice on the same day for i dont know what, can not get in touch with the company.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a trial of this product and was toild the Postage and handling charge was US$5.93. I have not received any goods so require a refund. Am worried there may be other charges from this Company as I think I have been conned by this firm.
I opened a pop-up on MSN for a 'free' sample of Acai berry and colon cleanse diet capsules. I didn't realise that when I gave my debit card details which were supposedly to cover postage and packaging, that I was agreeing to monthly charges for non-existent pills which never arrived. Two payments were taken from my account before I noticed and I had to cancel my debit card to prevent any further charges
This company should be shut down and all money refunded, IMMEDIATELY!
I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com,
www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites like www. Vitality-clean.com
with these fake diet products (colon cleanser, acai berry, resveratrol), and fake cosmetics products
(dazzle white, face factor, etc.) .
They are operating using various companies:
Viv3Labs for Europe, FMW Laboratories for US
And, lately, to avoid the problems caused by the scam using Viv3Labs,
they are using Trading Planet Ltd for Europe and
Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe.
Lately, they are using some companies opened to process credit cards for the porn industry
(LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage
(this is an excuse to get your credit card number) and, then, due to
HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals
(in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.
This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic,
who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-)
, Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349
#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute AcaiBerry)
and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
[protected]
LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com
Fraudulent billing
I signed up for the free months trial for acai berry supplements, after a month I noticed that an amount of £74, 73, on Aug 26, had been taken from my account by Vitality Clean - I called the number to cancel and given a cancellation number but I am still having amounts taken from my account again on Sept 29 for £76.57 and Oct 8 for £77.08.
I have asked my bank not to allow any more payments to be taken but they told me that I will have to contact the company again, it took me long enough to get the first cancellation number!
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites like www. Vitality-clean.com with these fake diet products (colon cleanser, acai berry, resveratrol), and fake cosmetics products (dazzle white, face factor, etc.) . They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+[protected]
LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com
Money taken out without knowledge
I am so angry with this company Vitality clean, i was lead to believe that if i purchased this free trial, i only had to pay for postage and packaging! This was not the case, as i week later i had 2 sets of £72 taken out of my account! I was then left overdrawn and unable to feed myself or my family for the rest of the month due to lack of funds! This is totally out of order and i am wanting to get hold of them and claim my money back! Does anyone know how to get in contact with them?
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites like www. Vitality-clean.com with these fake diet products (colon cleanser, acai berry, resveratrol), and fake cosmetics products (dazzle white, face factor, etc.) . They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+[protected]
LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com
charged my account
Vitality Clean charged my account more than a hundred dollars. The charge was made from Nova Scotia in a city where I have never been. There was a pop up window (which is also NOT allowed in Canada) and the window advertised a sample vitamin and the sample was paid for through a credit card. I never received any OTHER products from this company. My credit card was charged an additional amount. I have also had a charge on my account from Singapore and the Mastercard is looking into the charge.
There should be a world wide alert out for this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites like www. Vitality-clean.com with these fake diet products (colon cleanser, acai berry, resveratrol), and fake cosmetics products (dazzle white, face factor, etc.) . They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+[protected]
LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com
Vitality Clean, Planet Trading Ltd.
The advertised free sample - which is not free at all. They make sure they are unnattainable to contact them. They will take your money out of your bank account without approval or charge it to your visa. Even if you phone them and are assured that you will not be charged anything and that they have accepted your call to cancel out of this they will still charge you. They don't even send you the product.
The complaint has been investigated and resolved to the customer’s satisfaction.
Received an email offering free sample of Resveratrol (Red Wine miracle), just pay post and packing! Of course you have to give credit card details only to discocver that at a later date they take more money from the card!
How can these cheats get away with this!
I also bought two 'free' samples of health products. I paid the P&P and now two items are on my account, both for USD119.02 . This replicates what I have seen on this page.
I like other people bought a bottle of tabs for 4euros and have been billed every month for 84euros & 61cent, Its all a scam, Ive emailed and phoned the company but was always given some Excuise or another phone no to ring, I even got onto my credit card company, Im sick of it now
I paid for tablets a free trial suposedly just pay for postage £3.95 and find I have had £75 taken out of my English account, what can be done to stop this fraudilant behavior...
Gill Ford-Cross
Thank you for posting this.
I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites like www. Vitality-clean.com with these fake diet products (colon cleanser, acai berry, resveratrol), and fake cosmetics products (dazzle white, face factor, etc.) . They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+[protected]
LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com
Got billed for $119.02 for Youth health and $119.02 for Facew factor on this months credit card. Did not order or receive these items. Did however, pay for P&P with credit card for free samples. Hope Credit card company can do something about this fraud.
the same thing happened to me - what can we do to stop this? to get our money back?
resolution to cc charges
Unfortunately I too was scammed by this company, but I did not read the agreement before signing, so I did it to myself, I guess. My contact at MasterCard was extremely helpful and gave me two phone numbers in Canada to contact them: [protected] or [protected]. I was told to get an ID # and a cancellation # when I called to cancel these orders. I phone the first number and after waiting almost 15 minutes on hold, I spoke with a service rep who did cancel my account and gave me a cancellation #. She refused however to give me her ID # - only her first name, and then hung up on me. I immediately called MasterCard back and they told me that now that I have a cancellation # no further charges would be allowed on my account. Unfortunately, I have to eat the $266.88 CDN that was charged to my account because I didn't read the Agreement or comply with its terms. It has been a very expensive lesson, but one well learned. I will never, never, never provide my credit card to any website that I am not 110% sure is legitimate and I will never NOT read any Agreement again.
The complaint has been investigated and resolved to the customer’s satisfaction.
Vitality Clean- Billed twice for 119.02 from CTT-Singapore and Strong Health. These people are incredible! Not only i have not receive the product and have not being able to contact them based on the phone number provided in the trial sample packing slip; because, its not a valid number. How surprising. I contacted Capital one and they are disputing one of the charges. But, let me tell you, i don't know if there is an international business bureau that this company needs to be reported to.
Free trial of Acai
A pop up screen appeared on my msn account, offering a free trial with a new natural weight loss tablet called Acai. The only cost was package and postage. I ordered them and gave them my debit card number. They with drew £3.63 on 10.8.09. Ireceived my free trial, which I had to stop after 2 days as it gave me diahorrea. I then noticed a further payment of £74.28 on 25.8.09 to Vitality Clean. I received no further tablets for this and when I tried to contact them on the number I was given by my bank it was discontinued. My bank advised me that 90% of there disputes were currently about this company and there was nothing they could do.Apparently when I accepted the offer I also agreed to paymonthly unless I cancelled within 14 days. I had no idea this was the case. Although I accept responsibility in not reading the terms and conditions I feel trhis is very under hand and a scam. When I received the free trial there was no information enclosed about the company or my agreement to accept monthly payments. I have tried to contact them but have no address or telephone number to cancelmy agreement. Could you please advise me of this and my next course of action. I have cancelled my debit card to stop any further payments.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites like www. Vitality-clean.com with these fake diet products (colon cleanser, acai berry, resveratrol), and fake cosmetics products (dazzle white, face factor, etc.) . They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+[protected]
LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com
MasterCard was extremely helpful - they provided me two phone numbers in Canada that I could call to cancel this account: [protected] or [protected]. Prepare to spend a lot of long distance $$$ on waiting on hold for a rep to answer the phone, but I finally got what I needed. According to M/C you need an ID # and a Cancellation # to prevent any further charges from being processed on your card. If you try to run through your experience with the rep, they will just hang up on you. If you just say "I want to cancel my account" then they will talk to you. The rep refused to give me an ID #, but I did get her first name. When I called M/C back with this info, they said as long as I got the cancellation #, that should be sufficient to block any further charges. Unfortunately, I do have to eat the $268.88 in charges that first alerted me to the problem because I did not read the Agreement I entered into with them. Had I read the Agreement, I would never have signed on for this. Expensive lesson learned, but learned well. Good luck - P.S. - the rep's don't want to "talk" to you - they do what they have to do and hang up very quickly, so get what you need and chalk the experience up to a life lesson learned.
acai capsule scam
Hello, I have just discovered this inscrupulous company has taken out $142.27 from my debit card after I provided with my details to pay for postage for a "free trial". I have now discovered I am not alone in my fury as many many other people have had the same thing happen to them. After reading a number of posts I have tried all phone numbers suggested to ring to put a stop to this, however, operator says not a proper number etc. I am in Australia so unsure of international codes etc. IS THERE ANY ONE FROM AUSTRALIA WHO HAS BEEN SUCCESSFUL IN CONTACTING THIS COMPANY? If so I would greatly appreciate it if you could post the exact number and/or email address you used. I am feeling a mixture of extremely angry but also helpless and worried as I am so far unable to contact them. Thankyou!
The complaint has been investigated and resolved to the customer’s satisfaction.
I also purchased some tablets from a company called Focus Cleanse just having to pay for the postage since then they have taken $300.00 from my account from companys I have never heard of this is a scam and was my first purchase with my visa on the internet i thought in this day and age it would be safe i also live in Australia i rang 0011 35 [protected] finally got to speak to and Indian who said I had agreed for these deductions and there was a form in the initial delivery. I dontbelieve that but i dont have the original any how they should have never billed me for the second item that i havnt even received.
I have since cancelled my card the bank said there is still a chance they can do another deduction. I am so angry as I cant believe people can keep doing this and get away with it.
I have had EXACTLY THE SAME EXPERIENCE. Has anyone had any success/resolution? Please.
prelevement sur mon compte bancaire
j'ai commandé le mois dernier suite à une offre gratuite ces produits Acai berry detox et life cleance
j'ai reçu gratuitement un flacon de chaque produit ne payant que les frais de port
et ce mois apparaissent sur mon compte bancaire 2 prelevements de 85 euros
je n'ai rien commandé d'autre et n'ai d'ailleurs rien reçu
comment me faire rembourser?
17/08/2009 ACHAT CB VITALITYCLEAN 11.08.09
USD 118, 63 CARTE NO 799 COMMISSION 2, 20 % -85, 44 -560, 45
17/08/2009 ACHAT CB NATUREBERRY 11.08.09
USD 118, 63 CARTE NO 799 COMMISSION 2, 20 % -85, 44 -560, 45
17/08/2009 ACHAT CB SUPER U 14.08.09
CARTE NUMERO 799 -4
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been charged for goods that I have not received, and nrver requested. I purchased a free trial of £3.00 and from then on have been charged £74 for goods. Not only is this not made clear when entring in to this trial. it is virtualy impossible to contact them to cancel. The credit card company is not helpful as they say they can not stop the payments being taken.
After applying for a trial supply of a "diet pill" at a low cost, in which I had to give credit card details, the company has since taken extra money from my account with out permission, is there anything I can do to stop this from continuing and get my money back?
I have also oreder the free trial of the Acai berry and colon cleanse and nowhere did it say i would have extra money taken from my account! I am now overdrawn and money was taken from my account £156 whilst i was on holiday. I am so angry and anooyed that this company needs to be stopped!
I took a trial which came through with no problems. However on checking my account today I find that they have taken 2 large amounts of monies that I have not authorised for them to take. On reading another complaint here, I find that its a scam. I want nothing further to do with this company and would like my monies back . Any one reading this please beware. Kathy Lines - Australia
you have taken £77.37 from my account, with out my permission, i was supplied a free suppliment and now your charging me more money, i would be gratefull to get a refund of the £77.37 and cancel what ever agreement ive apparently signed up for which i dont remember signing for as i have not recieved any paper work reguarding this.
please reply asap.
many thanks steve anderson
email me on
andersons85@hotmail.co.uk
Bonjour à tous,
J'ai moi aussi vu cette publicité très alléchante...!
J'ai voulu en savoir plus sur les produits, je suis allée sur passeport santé outre le fait de dire qu'aucune preuve scientifique n'est faite sur l'acaï, il donne une site internet sur les sites frauduleux et de la loi de vente à distance : www.opc.gouv.qc.ca
En espérant que cela puisse en aider certains.
Je viens de faire un dépôt de plainte également pour les mêmes raisons que vous tous. J'avais demandé par lettre recommandée d'annuler les envois et de me rembourser tous les flacons retournés. RIEN ...
Le mois d'après les prélèvements ont continués mais sous d' autres appellations CTT ou Feel Weel ou bien Age Health ou Age Defy ...;
Nous avons fait opposition sur la carte et fait un dépôt de plainte pour utilisation frauduleuse de notre carte bancaire.
Notre assurance Bancaire va prendre en charge le remboursement des sommes.
Je n'avais pas de problème pour annuler! Vient d'appeler le numéro sur mon mon relevé de compte bancaire ... Est-ce une: 0044 [protected].
J'ai dû attendre plus de 5 minutes avant que quelqu'un a répondu au téléphone, mais depuis il est gratuit en tout cas.
bonjour j'ai lu tt vos message il mais arriver exactement la mm chose g eu les echantillion gratuitement et depui s g plus de 450 euros qui on ete retirer de mon compte enfait se site pirate votre compte en apres il retire des somme depui des pays different il fau absolument fair opposition sur votre carte porter plainte a la police et ensuite porter plainte a votre banque sinon il y aucun moyen de vous fair rembourser j'ai encor le papier avec l'adresse du destinataire de c medicament je vais le fournire a la police mai sacher que vous n'etez pas les seul dans ma ville de thonon la police a carrement mis un encart dans un journal local pour prevenir la population voila
je viens de les avoir au téléphone, en fait la personne que jai eu a résilié mon contrat. Courant de semaine prochaine, je vais donc recevoir d'autres produits à mon domicile, et dès que je les ai, je dois les rappeller afin d'avoir la démarche à suivre pour les renvoyer et me faire rembourser. Tenons nous au courant
Money taken from my account without permission
I've now had sent for a £3.00 bottle of Acacia Tablets but have now had £76 taken out off my Bank account. I am furious as I am a pensioner and cannot afford this loss. Is there any way I can get this back? I. Grant.
I bought a free trial of Acai Berry tablets but have since had about £76 taken from my account without my permission. As I am a pensioner I really cannot afford the loss. Is there anyway I can get my money back?
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a trial bottle and had over $ 400 charged to my visa. What a dishonest rip off.
I live in Canada, thought I was just paying for a one time shipping for the Acai Berry & Cleanser. I have now had withdrawls of $132.86, $133.98, $126.25 from various companies taken out on my credit card, but it started with Vitalityclean, as my credit card company is telling me, I did not see anything about calling before 15 days to cancel, they are very deceiving and making a lot of money off people. I cannot believe a 60 capsule bottle of Acai Berry would cost $132.86. I have blocked my credit card and am in the process of trying to get the credit card company to give me back the other charges, I just can't afford this and I've received nothing further. I don't even know how to cancel anything with these companies and my credit card company (Presiden't Choice) is not very much help, they expect me to do all the calling and leg work to find these people and cancel with them, I think I will cancel my credit card with them also after all of this.
ahhh! we have a new technique of giving people hope that these companies are respected and should be trusted by saying how the product works really well... hey TOM M. H i said i was going to find the next one and i think i just have... everyone click on TOM H M's profile and see how he repeats the same statement over and over and over these vile people get everywhere, so SharilynR and Shane2 have stopped saying how they are so sorry for the inconvenience ... blah, blah, blah and we now have Tom MH how long are you going to stay here...see you around
People BEWARE! Your 15day TRIAL / 30day MONEY BACK Guarantee starts the moment you order from this unscrupulous company. After the Mrs brought the promotions to my attention I thought "why not?" without checking the company out first I placed some orders. Having read up, I got on the phone to them to cancel (UK residents [protected]...International residents [protected]) . Peculiar also that they never sent confirmation of my order via e-mail. As long a you cancel within the 15day period the most you can be charged is for P&P to cover the free sample/s.
Good Luck
I all I have being a victim of this scam as well all I did was to close my account so that these robbers cannot get into my account again, that may be an alternative for your all too as they is no way of cancelling the agreement. A set of crooks they are.
Hi Everyone. Well we've certainly been ripped off. I'm in Western Australia and the same thing has happened. I had a call this morning from my bank to enquire if the deductions were legit and I was shocked. As well as Vitality Clean, payments have been taken for an organisation called Well Appeal and another going by name CTT. total so far before we cancelled my card today over $700.00 Aust just like amy09 it would seem. Check your statements for these other names. The Lady from the Bank felt there could be a connection to Vitality Clean. The bank is investigating and we have to stop this. Hope this helps. Regards Johnathon. johnathonq@bigpond.com
same happened to me i had paid for a free trial of ACAI Berry ...and cleancer...i got only the ACAI Berry detox...i did not even try it...now they had charged my account of $281.40 . and i am in Australia...i do not know how to stop them. it is so scam. no e-mail no web pages can any boday help me?
Vicky Mubasher
e-mail vicky.mubasher@hotmail.com
thanks
same problem here in Canada...finally got a number to call in toronto...[protected] vit.clean...phone and scream, I will
how about this one...I have been charged for this product on my credit card...first I didn't even know that this product existed. so I got my statement in the mail and I called them...all they said was, I am sorry I don't have any record of you having an account with us...So if I don't have an account, how can I get charged? she said to me I would call your bank, and fight these charges, so I did and I will let you know how it goes, but yes these types of "companies" need to stop! and we need to be the ones that STOP them from doing what they Are doing. THEY ARE CROOKS AND THEIVES...lot more things I would like to call them but it is not very lady like...
Sincerely,
a very angered and upset person with chares that have no explanation...
hi i live in australia, and tried all of the telephone no. and surprise surprise disconected, i have had $700 taken from my account and furious, PLEASE HELP!
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I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites with these fake diet products (colon cleanser, acai berry, resveratrol). They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+[protected]
LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com