[Resolved] Vitalchek - Record / non-fulfillment of order
This company is a scam. They have no customer service. They claim to make you wait over 30 minutes or more for any calls to check on orders. But, never answer their phones. You cannot contact them if you have problems with their charges or lack of fulfillment.
We placed an order back in November 2009 and never received the product even though we were charged and paid. They operate on a shoe-string and have terrible customer service and cheat you out of your money. Don't use them.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
VitalChek Network Customer Care's Response, Mar 12, 2010
We regret that you have been unable to reach our Customer Service for a resolution to your issue.
Please contact me directly at 800-669-8313 Ext: 6879 so that I may assist you.
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