I ordered the Proactive and the Vitaclear came free with the purchase. I did not know that I would be continuously charged for the vitamins. I was at the understanding that there was a membership with the Proactive company and didnt realize that the two companies were not linked. I called today to talk to a Proactive Rep. and she said that she cannot cancel the membership for the Vitaclear and I think that makes no sense. Proactive needs to drop this worthless company they are tied to because its making their name and customer service look real unprofessional and seem almost as if it is all a scam. Who am I suppose to call to cancel my membership with this Vitaclear company, they dont answer there phone I have been waiting for a rep for the past 30 minutes to even answer my call. I work for retail and we would go out of business if we treated our customer's this way! Absolutley unexceptable.