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The good, the bad, and the ugly - discover what customers are saying about Vita Power

Welcome to our customer reviews and complaints page for Vita Power. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Vita Power.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Vita Power's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Vita Power, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Vita Power. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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5:09 am EDT

Vita Power fraud committed on credit card

Apparently, after speaking with these people at [protected], this is their mode of operation.

You go to a web page looking for something unrelated to them. Somewhere on the page, it says "yes, please send me my vitamin, bla bla bla". Its automatically charged to whatever you originally were looking for. Unless you call them, they will NOT cancel.

THIS PRACTICE IS DECEPTIVE AT BEST, FRAUD IS MORE APPROPRIATE.

Call the States Attorneys Office of your State and file a commerce complaint.
Call or (via internet), file a complaint with the Better Business Bureau
Call this complany at the number listed above
Call your credit card complany, and tell them to refuse payment to this company immediately

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Sojournin
, US
Feb 05, 2010 1:43 pm EST

I got sent a bill from them saying that I had ordered something but that my credit card could not be processed. I believe this was a fraudulent purchase because my credit cards were stolen just prior to this. Why someone would order Vita Power with my credit card number is surprising to me (unless there is a huge fraud ring with this company that we are not aware of). Looking at all these complaints about the company, I'm glad my credit card stopped this process before anything got ordered.

ComplaintsBoard
R
8:32 am EDT

Vita Power Don't receive any product but I'm being charged

This company has been charging my JPMorgan Chase Debit Visa Card since last year 2007 for a product I don't even remember. The last charge is dated 08/04/2008 on my Online Chase Bank Account with the following written next to $33.94:

08/04/2008 GRC*VitaPower [protected]/03GRC*VitaP $33.94

Because of all these charges, my bank account has been overdraft so many times. Now, I have Chase E-mail Alert and Chase Mobile on my cell phone so I can tract my bank account daily activity. This whole GRC Vita Power business is fraud, and I never knew I could have been a victim. I want GRC Vita Power to cancel membership subcription and stop charging my JPMorgan Chase Bank Account.

Richard M. Joseph III,
Disappointed
Jamaica, NY

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G
12:00 am EST

Vita Power Credit card charges and shipment

I ordered the proactive solutions kit and the sales
repesentative aksed if I wanted to try the Vita Power Vitamins at a reduced cost.

That was September , on October10, 2007 I got a charge from GRC*Vita Power and I have been trying to call from Jamaica since then. The number does not work from Jamaica and I was charged again on November 11, 2007.

The company has no website and when I call the Proactive number they say I have to call Vita Power to cancel the order which never made even though I got the initial vitamins through placing my order on the PROACTIVE number! I do not want to cancel my credit card so what can I do?

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mf2
, US
Dec 15, 2009 1:55 pm EST

The number to call is [protected]. They were very nice and helpful.

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wayne
,
Apr 25, 2008 5:40 am EDT

This is the number to call to cancel charges with vitapower [protected]

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Shebna Garcon
,
Jan 12, 2008 1:59 pm EST

I've only received one payment from them after a free trail and the product. I don't want the product and called to cancel, but after reading all of your comments I saw how it seemed impossible to get them to cancel. So I called BOA immediately and got them to put a stop against VitaPower charging me the 33.94 each month. Hopefully that will stop them from charging me.

When I called Proactiv they gave me this number for VitaPower [protected]. I tried calling but no one answered.

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kathy
,
Dec 17, 2007 11:20 am EST

I ordered SHEER COVER MAKE UP they offered the vit power at 4.99 first month. I then cancelled my order and they still sent more vitamins and charged my account. I sent back the vitamins and they continue to say they will credit my credit card. Well its been 3 months and no credit.

ComplaintsBoard
S
12:00 am EDT

Vita Power Unauthorized charges / Shipments

The Vita Power was an offer thrown in with another offer I responded to. I was given a phone number to call to stop the shipments when I placed the order. I called to cancel automatic shipments as soon as I received the order. I still received another shipment within a couple of weeks, refused delivery, returned to sender, and contacted my credit card company for a phone number to call Vita Power. When I called Vita Power, I was told that it may take 6-8 weeks before the post office returns the merchandise. I told the rep I didn't believe her. If it is not received in 3 weeks, the cycle will continue. HOW CAN PEOPLE WORK FOR THESE COMPANIES AND SLEEP AT NIGHT KNOWING THEY ARE BILKING THE PUBLIC?

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Kristin
Hutchinson, US
Feb 11, 2009 7:41 pm EST

This company has charged me without my consent today 02-11-2009 for the amount $9.98. I would like to know how to get a refund.

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Joe Martz
,
Sep 28, 2007 12:00 am EDT

I too was charged for a product i didn't want nor had i ever seen before. I have emailed pro activ skin care but have not yet received a response.

Beware people!

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Monicke
Richmond Hill, US
Sep 06, 2011 4:49 pm EDT

I had the same problem. I cancelled and the vitamins kept coming with them charging my credit card, I then closed off my credit card and now I am receiving mail reporting me to collection agencies.

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rickl
, US
Feb 20, 2009 4:39 pm EST

call [protected]

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ashia
,
Apr 04, 2008 7:02 pm EDT

Why am i being charged for something i didn't agree too? Cancel it or whatever because i didnt agree to whatever im being charged for.

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A.E. Purnell
,
Apr 02, 2008 5:23 pm EDT

I had the EXACT same problem. I'm SO glad to have found this complaint board, otherwise I would not have thought to stop calling VitaPower and just get my bank to put a stop on the charges. I'm going to fill out an Federal Trade Commission complaint form. What they're doing can't be legal by any means; and if it is, then the laws pertaining to this practice must change.

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karla
,
Mar 15, 2008 7:39 am EDT

I AGREE! I called 4 months ago to cancel this stupid vitamin and they are STILL taking out payments...

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Stephen Kane
,
Nov 14, 2007 7:45 pm EST

Same thing is happening to me Pro ACtive offered a free trial and now a month later I'm hit with charges and I don't even have any vitamins. I don't even know where to begin to stop these charges.

ComplaintsBoard
T
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

They will not stop sending me vitamins even after you have canceled the recurring order. Who is overseeing this company? A consumer-friendly company would be honorable. VitaPower is making a name alright, a VERY BAD one. If my dispute over the automatic charge to my credit card won't work, I may have to take legal action for unauthorized use. I wonder how...

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