VISTA AIRPORT VALET PARKING / THEFT AT PARKING LOT
On December 30th, I parked my car at Vista Parking. My reservation was made via internet. When I came to the parking my car was immediately picked up and taken to its spot without any problems. On the day I returned, January 6, 2007 my car was brought back to me quickly seemingly with no problems.
Before I left my car at the Vista Parking Lot, I reset my mileage to 00. Upon my return, there were extra 210 miles on my odometer, gas tank was almost empty and several personal items were stolen from the compartment, such as: Ipod ($499) and Dupont Lighter ($890).
I immediately reported these problems to the lot attendant who gave me the number of the general manager Christy. Christy informed me that she will notify the parking lot owner. Since that time, I have not heard back neither from Christy nor the parking lot owner. This is the way to handle claims. Since parking lot attendats having the keys from all parked cars they can do what ever the want with the car while you traveling.
Since I did not hear from Vista anything I made a police report. PO says that this is regular situation with Vista Parking.
As a very dissatisfied customer, I will never use the Vista Parking Lot services again.