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Hi. I purchased a half hour reading with Rachel Jacobs through paypal on October 2nd, 2017 for $50.00, Order No. [protected]. I never received my reading. I have contacted Rachel by email and through her website many times but never heard back from her. I complained to paypal about this . I would like for Rachel Jacobs either to give me a half hour reading with her or refund my $50.00. Thank you.
Hi Kathryn,
Rachel did attempt to contact you numerous occasions via email and telephone to set up a time to provide you with services. You never returned any of her messages or phone calls. Rachel provided this proof of attempted contact from herself to you, to PayPal and, the decision to not reimburse you was made by PayPal. Please review our no returns policies. When you schedule a service and fail to present to the scheduled time, you take that time away from a client who would have been able to be present.
Thank You,
Visisons By Rachel.