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Visions Electronics Ltdpoor customer service

Visions electronics in Grande prairie is one of the worst managed stores in town. They have unqualified people in management, sales as well as their installation bay! From piss poor customer service, to the ignorant way they treat their staff, it's no surprise they have yet to be in the news with plenty of law suits.
Their knowledge of the product is solely learnt from the INTERNET**WHILE AT WORK!! They have no knowledge prior to being hired, and customers are usually lied to about the product in the first place. You walk into Grande prairie visions, and asking them about a car starter, the salesmen barely have any knowledge about it besides the Same paper information that the customer themselves are reading!! Lol
As far as their 12volt installers go...LESS THAN 20% COMPANY WIDE HAVE THE TRAINING OR EXPERIENCE NEEDED TO PERFORM ANY INSTALLATIONS ON CUSTOMERS VEHICLES.!! IF YOU ASK FOR ANY TRAINING DOCUMENTATION FROM THEIR INSTALLERS; YOU WILL NOTICE THERE ARE NONE!!
I have personal issues with them as an employer, But everything I've mentioned is set in stone! To have **PROFESSIONALS** working on your vehicles, you are better off letting a high school mechanic shop kid do the work. I've trained some of their newer hired installers, and. ALL I CAN CAN SAY IS... WOW!!!
And to top it all off for all you reading this note: the minute you have a problem, or complaint and you go in to tell them, the minute you leave... they start talking you down, and make fun of you behind your backs!! And That's from management down to sales people!!

Thank you for taking the time to read and not thinking that my comments are JUST from a former employee!! Thank you.

Gr
Feb 17, 2015

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