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Vision Dodge / More Lies

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Purchased 2006 Dodge ram 1500. After discovering that the box was not attached I did a carfax and found out that the truck had been smashed head on into a tree in NJ. The dealership promised me a replacement truck. After being lied to repeatadly they finally ended up saying that all they would do is give me a warranty for when it breaks down. The truck shimmies and makes thunking noises. the brake light on the dash goes on and off and the truck stalls intermittently. I feel unsafe driving it. There was never a buyers guide on the truck before I bought it. I contacted the manager, Mark Ledtke by email and told him I was hoping to resolve the matter without involving the Attorney generals office and he didn`t respond. The salesman Chuck told me that Mark said I don`t have a leg to stand on and to go ahead and contact the Attorney Generals Office. //I finally got them to agree to give me an unlimited mileage, 4 year warranty that would cover any defects that may come about as a result of the accident . The salesman brought the warranty paper right to my house for me to sign. It was just a yellow paper. He showed me a brochure with two pages checked at the top. He said "you get this warranty, with this add on". It looked like a good warranty. We signed the yellow papers which didn`t have much on them. Later we discovered that the warranty paper that he had us sign was dated [protected], but he just had us sign the warranty paper on [protected]. They dated the warranty for the day I bought the truck.(Insurance fraud?) Now when I get the actual warranty in the mail from Chrysler, it turns out to be a plain old 39 month drive train warranty. They even screwed me on the warranty that was suppose to be the remedy for screwing me the first time on the truck. I can`t seem to get any resolve out of this company. I have even been contacting the vice president of Vision Dodge, and he has promised me that he would try to get me a replacement truck, but I have heard no more from him either. I am finally going to stop listening to their lies. I have sent my complaint with all of my documentation to the NYS Attorney General`s Office.
BEWARE OF VISION DODGE!!

Dw
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  • Dw
      Oct 28, 2011
    Vision Dodge - Bad service
    Vision Dodge
    United States

    Purchased 2006 Dodge ram 1500. After discovering that the box was not attached I did a carfax and found out that the truck had been smashed head on into a tree in NJ. The dealership promised me a replacement truck. After being lied to repeatadly they finally ended up saying that all they would do is give me a warranty for when it breaks down. The truck shimmies and makes thunking noises. the brake light on the dash goes on and off and the truck stalls intermittently. I feel unsafe driving it. There was never a buyers guide on the truck before I bought it. I contacted the manager, Mark Ledtke by email and told him I was hoping to resolve the matter without involving the Attorney generals office and he didn`t respond. The salesman Chuck told me that Mark said I don`t have a leg to stand on and to go ahead and contact the Attorney Generals Office. //I finally got them to agree to give me an unlimited mileage, 4 year warranty that would cover any defects that may come about as a result of the accident . The salesman brought the warranty paper right to my house for me to sign. It was just a yellow paper. He showed me a brochure with two pages checked at the top. He said "you get this warranty, with this add on". It looked like a good warranty. We signed the yellow papers which didn`t have much on them. Later we discovered that the warranty paper that he had us sign was dated [protected], but he just had us sign the warranty paper on [protected]. They dated the warranty for the day I bought the truck.(Insurance fraud?) Now when I get the actual warranty in the mail from Chrysler, it turns out to be a plain old 39 month drive train warranty. They even screwed me on the warranty that was suppose to be the remedy for screwing me the first time on the truck. I can`t seem to get any resolve out of this company. I have even been contacting the vice president of Vision Dodge, and he has promised me that he would try to get me a replacement truck, but I have heard no more from him either. I am finally going to stop listening to their lies. I have sent my complaint with all of my documentation to the NYS Attorney General`s Office.

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