Walmart reviews and complaints 1
View all 2741 complaintsWalmart - customer service is non-existant
I bought a Walmart Visa money card for my grandson who was going away to college. I put $500 on the card to start. When I check the balance on the card 45 days later, it is $3.55. On the web site, I printed the transactions to see how and where my grandson used his money. No problem there. The problem was a difference between the initial amount on the card ($500) and the total showing spent on the transaction sheet. That total was $308.41. A difference of $191.59. I called Customer support for help and not only received no help but was charged $2.00 for asking for help. This is so typical of any company these days. There is sell, sell, sell to get the customer's money. But if there is a problem later on down the line, forget the consumer. I'm fed up with this crap.
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I just got the walmart money card but could not get it activate now there no way I can get a live person on the phone they need a live person on the phone ////
As if there weren't enough fraud in this world being perpetrated by identity thieves, lender GEMB has decided to pull off a little consumer fraud of its own. Why not? They got bail-out funds. They posted an enormous profit for 1st quarter 2011. So by all means let's stick it to small business people who are struggling in this economy.
i hope someone will find a way to sue walmart and ge money bank they are rip off s 100% greed
i am seeking the return of over 750.00 how about these thiefs sent me a refund check of 57.00 mailed out on the 4/18 this is the 25th not here yet. and when ic all they programed the computer to send my request to a computer response.uuhhhhhhhhhhhh this is awfull just stick to the banks people it s the devil you no or the one you dont what a choice
It is straight up fraud. The C'customer service: is NOT in the US and when you request a transfer to a rep in the US it is refused and you are sent back into the queue in wherever they are. In my case, I pestered them to get me a supervisor who credited me back my refund in full after they said they would do it, and didn't. Then it was to be in 2 parts, half then half. I got it credited to the account in full after several calls. Then used it ALL and FAST. I will only be out the $24 remaining balance we had when we returned home. That was how fast they tried to take my money back, but I was prepared and got to MY MONEY befoe they could. Now they took it back and show a negative balance on my card online. I can't see ALL TRANSACTIONS and print them out but since I followed them closely while on vacation, I am 100% satisfied that I did the right thing by getting my credited refund OUT OF THAT ACCOUNT FASTER THAN THEY COULD TAKE IT AGAIN! You can get debit Visa and Mastercards at REPUTABLE and FDIC insured banks ANYWHERE. I will go back to that now that I have experienced the nightmare that is the Walmart moneycard.
I lost my walmart money card and I moved but i cant talk to any one at the 877 number to tell them to send my card to my new address... wat do i do?
The only thing I have had a problem with is customer service. I work overnight. I never even have the chance to hope for a person. And I don't see how they couldn't afford to have some staff after the "normal day" hours. I know, Hell and high water to come close to talking with someone, But I don't give up... So, If I need assistance, and willing to go the nightmare of your automated system, and willing to give in to the $2.00, Please... Stop treating your customers as if WE owe YOU anything. WE are YOUR paychecks. WE entrust YOU with our hard earned money, You don't have a right to nickel and dime (
In 2006 I used the Greendot prepaid money cards. There was never a problem. But now the Walmart Corp. has taken over this fine business and is abusing it unmercifully. I got two charges on my card from 1800flowers. This company, who I would strongly caution against using, screwed up the data entry on the order so I cancelled the order. The result of cancelling the order was that I wound up with not one but two charges for 113.99 on my card. 1800flowers was nice about it and we got on a 3-way with walmartmoneycard. During this conversation, I heard my card balance read aloud by a mechanical recording. But despite that breach of security, the matter was supposed to be settled. But my money did not reappear. I called walmartmoneycard again. They told me they needed an authorizing fax from 1800flowers. I'm unsure how seeing to it that they received this fax was MY job but I did the work, and they received the fax. Still, the money was not returned to my card. I was told it takes 2 business days. Being that this is simply a matter of data entry, I'm unsure why it would take so long. So I waited. No money. I called walmartmoney card again. They affirmed that the fax had been received and that ONE of the $113.99 charges would be returned to my card by 10pm. The other charge they said would be returned the following day. Well, neither of the charges have been returned. It is very difficult to know for certain what is going on with Walmart. I have no choice but to continue to try and get my money reposted to my card. If successful, I will simply go to an ATM, remove my money, and that will be the end of any further business with the Walmart Corporation. Their support team 'appears' to be helpful but they produce no results and they lie without apparent remorse. So my advice to customers would be to remove your money from this card the very first chance you get, eat the small loss you may suffer, and find some other place besides Walmart to spend your money.
GOT THE CARD IN A PINCH, IT ALSO SEEMS I HAVE PRBLEMS TOO AND ITS ONLY BEEN 8 HRS SOMETHING HAS TO BE DONE ABOUT THE COMPANY, MAYBE EVERYONE SHOULD JUST FIND A CLASS ACTION LAWYER THAT WOULD TAKE ALL CASES COMBINED TO THE FED COURT FILE IT AND LET THE PEOPLE WHO ARE GOOD AT IT HANDLE A LARGE CASE THAT WOULD IF WON WOULD HIT THEM HARD AND AT LEAST THEY, LL GET THE MESSAGR, AND JUSTUSE SERVED FO ALL EFFECTED, THANKS AND CHEERS ratsride2008@aol.com i welcome discussion on this subject
call with info [protected]
i just got a false bill (in mail yesterday) from a west asset management co in sherman, TX 'trinity west 345.00 . ONWEST 18 po box 1022 wixion Mi [protected]..BUT-the mailin adrress is 2703 n highway 75 sherman Tx 75090. 2 different adresses..this got to have something to do with my misplace debit visa money at least 2 wks ago...the co was having technical dificult the next mornin i had to keep callin back.