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Virginmobile Usa / overcharged

1 6201 W 111th StMinneapolis, MT, United States
Contact information:
Phone: (952) 881-2406

My daughter had her services terminated even though we were not due to top up on our accounts until 5/01/2009. After calling the company's "expert advisors", they can't seem to agree on our previous top up dates. I Purchased VirginMobile 400 minute pack for $30 and a $20. unlimited "text Messaging" and activated it on 3/31/09. This gives you $0.07/minute. It is good for 30 days and Virgin says you have to buy more minutes pre-expiration in order to Rollover minutes left at 30 days, if any. I did as they said, however, this "Company is not acting in "Good Faith". well, they charge 15cent per minutes and .20-80cent on something they call "Voice". the minutes never rollover and I was overcharged. Virgin Mobile is ripping off people, right in front of our faces.I ask you to please look into this matter, for my daughter is not the only one that they have done this to. Please Help Us and the thousands that VirginMobile is taking advantage of.

7lossamount: $150.00

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