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Virgin Mobile / its unethical for such a large company to be so ineffective

1 United States

I have never had a Virgin Mobile Account, i had gone through the application via telephone and was considering taking up a contract with Virgin Mobile. Without receiving a contract or a cellphone or being informed of the order being processed my Account was debited for R1408.00. I have been trying for the last 3 months to get my money back. NO ONE ANSWERS THE CALL CENTRE. NO ONE RESPONDS TO EMAILS. NO ONE IS INTERESTED IN ANYTHING WHATSOEVER. I HAVE TRIED DAILY. I HAVE SENT 10 EMAILS A DAY. I STILL HAVE NOT RECEIVED MY MONEY. IT IS NOW 3 MONTHS LATER !

I say its unethical for such a large company to be so ineffective. I want my money back !

Ta

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