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Virgin Active South Africa / service of club manager

Posted: Feb 13, 2018 by   User 
Complaint Rating:  0 % with 1 votes
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Contact information:
Brackenfell, South Africa
To whom it may concern,

I have been a member at Virgin Active for 3 years and I have enjoyed every minute, recently I visited one of your new red clubs, Okavango, as I am relocating to Durbanville, thought it was a lovely club, until I had to deal with your very rude and unprofessional sales manager. I wanted to get more information about the club and how to transfer and when I asked questions she shrugged them off and walked away from me and when I tried to call her she just ignored me and walked on.

I did manage to get her name, but unfortunately not her surname. Her name is Julia, I hope that helps.

I hope this gets resolved and that I can get feedback on this matter.
Complaint comments Comments (0) Complaint country South Africa Complaint category Fitness Centers

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Virgin Active South Africa Logo Virgin Active South Africa
Customer Care Service
3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont
Cape Town
South Africa - 7708
+27 86 020 0911
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