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Virgin Active Contact Centrecancellation of membership erroneously for the 2nd time

I am at the end of my tether with the services va sa provides. Every time i make changes to my membership va f* up the entire thing. My son's membership has been cancelled for the second time and i am fighting to get this resolved. They keep giving me the run around. I am truly fed up. The contact centre refuses to give me the name of the consultant who pretended to be smart thinking they received an instruction to cancel. I swear she was drunk or something.

Na
May 17, 2017

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