Vip Travel Reservations, Inc. / BIG SCAM!!!
I sent in my deposit for a 2 night/3 day stay at any Hard Rock Casino/Hotel, only to have it returned with a letter stating I did not send in enough money & my voucher is now null/void. It did not say on the form that 2 people had to go or that it was based on double occupancy. They wanted me another $50.00($100.00 total) and that I would have to retrieve another voucher from the resort I visited because this one is now null/void. First of all, what does it matter? Why couldn't I just send it when I made or reserved the dates I wanted to travel. I tried calling them but only got answering machines. No web site address or email access. They never returned my call. About a week later I called them back, this time hitting #6. I finally spoke w/a representative, but she was not very friendly nor helpful. She was smart with me on the phone. She said " I have never had to return a voucher for this reason, that I was the first person who had ever sent in the wrong amount". I told her to forget it, that they were just a rip off!!! DO NOT USE THIS COMPANY ASSOCIATED WITH VIP TRAVELS - THEY DO NOT FOLLOW THROUGH WITH WHAT THEY PROMISE!!!