VIP Travel ,Port Orange, Florida / refund
I sent 2 checks of $99 and $75 as deposits for supposedly free cruise and airlines which had to be used within 1 year. I decided to cancel and asked refund of the amount and sent a letter by mail. A month later I called, they said they never received the letter.
So, I sent a certified letter this time. Two weeks later I called, they said they would send the check in 4 weeks. Three months later I called, they said they would send the request over to the accounting department. Miracle, in 1 week I received the check.
This "company" tries to keep your deposit, pretends never receive a letter unless you send it by certified mail, and then delay the refund hoping that you would forget.
Be aware of this company; it's a scam !