LOL! Ok the one that started this, no name listed, there is NOTHING we do here that requires $400... even if for some reason you were given ALL of our certificates, if wouldn't amount to $400 so you have the wrong company, sorry.
For the first comment by Connie: no we're not millenium travel, yes they are on the same road as us but one has absolutly nothing to do with the other.
And Mr. Brandenberger, you and your wife both informed me that United DID offer you another flight and you chose to rent a car and drive rather than take it. Noone has any control over weather, and as for your refunds of your tickets... while I do appologize for any inconvenience, you DID NOT pay for the tickets to be refunded for them to begin with! Completly besides the fact you chose not to travel when it was offered, us nor United can control weather sir and if anyone is entitled to a refund it would be VIP Travel. But as you did state we were great it would be nice to hear about that other than a complaint against us about United Air lines who also, again, can not control wheather.