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My wife and I each took a loan for $300. This was 9 months ago. They deposited the money, one on her payweek and one on mine. I just called customer service and they said my loan was paid off. I said that's funny because you are still taking out $60 every other week. Your wife's isn't paid off. Funny I said both were the same time. Oh, I can't talk to you about it. Wife is calling so I can talk about it. I'm looking at $2700 for two loans totally $600. If this doesn't stop today with a generous refund in my bank, I will contact a lawyer. I have every bank statement since this occurred. Not a single email or phone call. And we each have our own email accounts and phones. I was blind but now I can see and some mother ****** is going to pay! I'd advise you to put a stop payment on the ach debit, then close your account.
The complaint has been investigated and resolved to the customer’s satisfaction.
They did the same to my husband. For a $300 loan, they have taken $540 from my husband account and says he still owe them $300. Did anyone stop payment and close the account. What was the result.
I hate the vip loan shop. I don't know why I even dealt with them in the first place. Oh yeah, I was in a bind and they totally took advantage of that.
They did the exact same thing to me and on new years eve at that..Left me high and dry, I too have all my records...I'm considering a class action suit against this company for damages...here's my email if anyone is interested neeleyo@hotmail.com