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VIP Loan Shop


never stopped

Complaint Rating:  98 % with 43 votes
98% 43
Contact information:
the vip loan shop
United States
My wife and I each took a loan for $300. This was 9 months ago. They deposited the money, one on her payweek and one on mine. I just called customer service and they said my loan was paid off. I said that's funny because you are still taking out $60 every other week. Your wife's isn't paid off. Funny I said both were the same time. Oh, I can't talk to you about it. Wife is calling so I can talk about it. I'm looking at $2700 for two loans totally $600. If this doesn't stop today with a generous refund in my bank, I will contact a lawyer. I have every bank statement since this occurred. Not a single email or phone call. And we each have our own email accounts and phones. I was blind but now I can see and some mother ****** is going to pay! I'd advise you to put a stop payment on the ach debit, then close your account.
Complaint comments Comments (42) Complaint country United States Complaint category Online Scams


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N  23rd of Nov, 2012 by    0 Votes
I took out a loan for $200.00 about 2 weeks ago, and today on my payday they took out $30.00 on my bank account. i called them and asked why they only took out $30.00 and she said according to the terms and conditions, we are supposed to contact them 3 days in advance to give them a pay arrangement instructions to whether we want to pay in full on our pay date or make payments. That is what we need to do if we make further transactions with this company.
N  30th of Nov, 2012 by    0 Votes
i used to work for them, , , they don´t have an address... the don´t pull out your credit... They are scamming people... and from the new business they all lie to new customers... they don´t tell the truth... and they say they are located in an Island in Navis... or nevis...
People this is scam I know what I am talking about... You should sue this companies there are ten of them... The Vip loan shop, Integrity payday loans, Fast E funds, Everest Cash Advance, Bottom Dollar Payday loans, My next day cash, Action Payday, Red Leaf Lending, Iggy Loans, And the Last one... My quick Funds... They are all scam... Don´t let them make money out of you!!! They take advantage of people in need... I used to work for them and they call themselves E finance support. their main offices are located in Kansas City, Kansas...
A  5th of Dec, 2012 by    0 Votes
I too just had the worst experience with this scam of a company. Last month I took out a loan for $300.00 even though I was skeptical. While talking with the rep I asked her on numerous occasions what would the amount be I was responsible for paying back. She informed me that on the 30th they would take out $135.00 which was the interest fee and if I called in before the next payment was due I could pay off the balance. So today I called because I wanted to pay the $300.00 and be done with this instead of constantly having someone going in my account. I was informed that on the 30th although I made a payment a loan extension fee of $90.00 had been added bringing my balance owed to $435.00 which left me baffled because that is not what I was told. I spoke with a supervisor who was of no assistance at all. This company is a complete rip off and I told him I guess they will be taking me to court because I am NOT giving them another dime other than what I owe.So I will be calling my bank to stop payment on anything other than $300.00 dollars and the account will be closed. Whatever you do please STAY AWAY from this company!!!
N  10th of Dec, 2012 by    0 Votes

N  14th of Dec, 2012 by    0 Votes
Thank you for posting this information. Good thing I saw this page first. Your input helped. Why is this company still operating?! What legalities do they use that allow them to do what they do? I'm all for closing this company down! Better Business Bureau should look into this.
A  3rd of Jan, 2013 by    0 Votes
I too have been scammed by vip loan shop. I had never heard of this company until the night of Nov. 19, 2012 when I recieved an email from them stating they had been unsuccessful in contacting me and that they were deopsiting 400.00 into my account that I had applied for. I had never heard of them and had not applied for a loan. The next morning on Nov. 20, 2012 I checked my account and found that they had indeed deposited 400.00 into my account. I don't know how they got my banking information. I went to my bank and got their help in reversing that deposit. The bank representative called the number associated with the deposite and had them take the money back. On the morning of Nov.21, 2012 I checked my account at 530am and saw that the took their 400.00 back. When the bank opened at 9am I was there and closed by account. Two days later I got an email from the bank stating my account was overdrawn, I call the bank and explained again what was going on and asked who was trying to debit my account since I had no outstanding checks and no automatic drafts. They told me vantage funding had attempted to deduct 30.00 from my account but the bank denied the transaction and charged me an overdraft fee. After discussing the matter further the bank waived the overdraft fee. It is ashame I had to close my account I had with this bank for 8 years. I still don't know how they got my banking information.
N  21st of Feb, 2013 by    0 Votes
I as well took a loan out in June 2012 for 350.00 and as of Feb. 2013 they have taken 1, 700.00 dollars out so i closed my account. and i am going to report them to the FBI. They are bad a company. I have tried contacting them and they just put me on hold or the boss is in a meeting. I tried to call them today 2-21-13 and they message says there office is closed due to bad weather. SURE!!! Donnabunz@gmail.com
A  17th of Mar, 2013 by    0 Votes
I made the mistake of borrowing from VIP Loan Shop. I took out a loan for $1, 000.00 in Feb. 2013. I wish I had done some research before I borrowed from them. So far they have overdrawn my account twice. They have called me every Saturday for the past 3 weeks. I looked them up and found that they are not licensed in my state. So it turns out my loan apparently is illegal, which I didn't know until yesterday. Regardless of what VIP tells you, State laws DO apply to them no matter where they are located. If you go to the Department of Financial Regulation site you'll see whether or not they are licensed in your state. I reported VIP to the Better Business Bureau, the State Corporation Commission and the Federal Trade Commission. I also reported them to the state attorney general, and tommorrow I'm going to call all three of the credit unions and put a fraud alert on my SSN and close my checking account. Luckily they haven't put me in massive debt. Hopefully it will stay that way. I have Legal Services through my job & I've already emailed them about my situation. Hopefully this will all be over very soon and I won't lose any more money than I already have. It's unbelievable that with the amount of complaints I've seen online that this company hasn't been put out of business. By the way, if they threaten you in any way, that is illegal. If they call me again I'm going to ask them for debt validation letters, and proof of what I've paid so far. People, do NOT get loans over the Internet. They are SCAMS. If you do apply for a loan online, READ AND PRINT OUT the loan agreement. I was a complete idiot. I will never make this costly mistake ever again.
A  7th of May, 2013 by    0 Votes
Same story as everyone else here. VIP LoanShop are barely legal thieves and the only thing keeping them out of jail is the sad fact that we all agreed to let them steal from us. I applied for and very easily received a $400 loan and opted to have them automatically debit the full amount out of my very next paycheck so I wouldn't have continuing interest charges. They proceeded to bleed over $1, 600 out of me over the next few months, even after I called several times and told them to stop. They claim they cannot stop taking money until they get that "one full payment of the original loan", which in my case was paid 4 times over at this point, and you will not get any money refunded for the overages they've been stealing. They have a verbal agreement process when you are approved where you must call in to verify who you are, the loan amount, employment, and your payment options (next paycheck, over several pay checks, etc.) and they claim to record these conversations. When I called to dispute they used that "fact" against me saying I made a verbal agreement and they had it on my recorded conversation. I asked them to provide that recording to me and of course the "supervisor" wasn't there to do so (he/she is NEVER there in the office). After several more calls back they amazingly claimed they they could find no record of the recorded conversation where I told them I didn't want them to take monthly payments until the end of time, "the recording was most likely destroyed". Interesting...I was honestly expecting them to apologize and call the account closed since they took FOUR TIMES the amount of money from me than they loaned me but oh no, they STILL claimed they could not stop the bi-weekly debits. I hung up & went directly to my bank to issue a stop payment but you have to specify the amount and here's the catch, VIP LoanShop CHANGES THE DOLLAR AMOUNT EVERY TIME TO PURPOSELY AVOID ACH BLOCKS!! Unless you can guess the exact dollar amount they will hit you for the next time, they will continue to get their money. So you must block all debits, which means you can no longer use your ATM card or any other legit auto payments you have (rent, car, etc.), or you must close your account completely and reopen a new one. Just make sure not to link the two accounts together because the bank will reach back to your "backup" account to pull any outstanding ACH withdrawals, transfer your money to the new one & nuke the old one completely. The fun comes when they realize they can no longer steal your money out of an account that doesn't exist any more so they resort to the phone threat tactics...fake credit & collection bureaus, attorneys, legal actions, employer wage garnishments, blah blah blah. Truth is they can no longer touch your money unless you provide them with another form of payment (please don't do this, even out of fear they will call your employer, ruin your credit, take you to court). They simply cannot do any of these things because do the math...you borrowed a certain amount and they continued to take way above and beyond that amount which means they owe YOU money and if you have the means (a few hundred bucks for filing & court time, etc.) they would be ordered to repay you in civil court. I also blocked their main number that was robo-calling me 2-3 times a day but of course the "human" losers that work for them will call from random numbers. I personally like to waste their time because they either get paid by the hour or by commission only and the more time you waste of theirs, the less money they take home at the end of the day so they'll eventually give up on you. Had an hour long conversation with a total lowlife dipshit collector today that thought he knew some law terminology but all he was doing was reading his script word-for-word to me without stopping. Bottom line is the only way these scam artists are ever going to go away is if we stop borrowing from them. Honest citizens turn to them in a time of need and look what they do to us. VIP Loan Shop employees are total dishonest ### of the earth, every last one of them. Stop giving them your money now!
N  21st of May, 2013 by    0 Votes
well i to have been taken by them (VIP Loan) i had to close my bank accounts to stop them. They gave my bank info to there sister company Hydra fund . who is also united . they called the company i work for and said they are going to take me to court . that i owe them money that they put in my bank account. first off i never gave them a okay to put money in my account . which they never did . i have bank statements to prove this. plus this so called hydra fund was taking money from my bank account and i never gave them a okay to do this. THESE PEOPLE ARE NOTHING MORE THAN CROOKS.
N  8th of Jul, 2013 by    0 Votes
I took a loan from VIP a few months ago for $300. they debited the "finance charge" of $90 every two weeks on my payday. They were then supposed to be debiting my account for the $90 plus their partial payment to the principal balance. I chatted online with them to let them know I lost my source of income and they told me to send a letter to that affect to show that I did. I told them due to July 4th holiday I would not be able to get documentation until the 8th (today). They said no problem they would postpone the payment so they can then see if they could work it out and make arrangements. When I got up today checked my bank balance and was missing $390 Hmmmmm that was the exact amount I owed VIP and sure enough there it was in my bank account a charge from them which basically leaves my family high and dry. So instead of working with me what they did was take all the money in a hurry...against the terms of my loan. Guess they figured better get their money while I had it in the bank. They have broken the terms of my agreement and taken my money. When I called customer service they had the nerve to tell me "if the payment actually goes through" they would send me notice of payment in full and loan being satisfied. REALLY??? I DESPISE PEOPLE WHO TAKE ADVANTAGE OF OTHERS IN A TIME OF NEED! This is very sad and I pray they get some just due.
A  29th of Jul, 2013 by    0 Votes
Can anyone tell me if VIP actually went thru and put garnishments on your paycheck? I took a $1000 back in Jan and have paid three times this amount. I want to close my account, but I work for the post office and it is difficult to get to my payroll dept in a different state. I was just wondering if they can make good on the garnishment without the payroll dept. knowing.
N  21st of Aug, 2013 by    0 Votes
I have a feeling we just got taken by this company. Me, my husband and my mother all received calls from a company called ACS Group regarding a investigation on my SON for fraud. I called them back, and was told that he took a loan out in December for $500, and when they loan company went to take the payment out of his account, it was returned as NSF. They claimed repeated attempts to reach him, and even said there would be a warrant put out for him within the week if they weren't able to reach him. Being his mom, of course I was panicked, and asked what I could do. I was told that they would "settle" for $500 if I paid it today. If he was going to pay it, it would be the full $945. I asked how they handled it if he was not the one that requested the loan, and they told me they had solid evidence and even quoted me his bank account number. Of course, I paid them in full because I didn't want my son arrested and his vehicle confiscated (all were threats that were stated to me on the phone). After I paid them, I called my son, prepared to completely get on him for not paying his bills, and he said he knew nothing about it. He had never requested a loan from VIP (who ACS said they were acting on the behalf of), he had never even heard of them! We are now requesting documentation from the bank for the amount that they said was deposited in December. I have no idea how they got his bank information, and I have no reason not to believe my son when he says he never requested a loan from anyone online. I am not sure what steps we need to take since I made them send me a letter saying the account was satisfied (which I did receive). Do I just chalk it up to a learning experience? Does my son have grounds to take them to court? I mean, they called his parents and a grandparent, who else did they call? The stories I have read on this page are horrible, and I feel so bad for you all...and now it looks like we get to join you. Has anyone gotten any satisfaction from pushing back on them?
N  4th of Sep, 2013 by    0 Votes
i borrowed 300. from vip loan and lost my job i connect them and told them that i lost my job and they still taking money from bank account now im 500 dollars in dept with the bank for over charge funds. so now when i get a job the bank will take my check.
A  16th of Sep, 2013 by    0 Votes
I recently got a loan from VIP due to needing extra money, I was told as a new customer my payments would be $75.00, to my surprise they took two payments of 150.00 a piece at the same time deducting a total of $300.00 from my account when tryin reach customer service I have been placed on long holds was refuses to speak to a supervisor, when I did speak to one I was told the calls would be pulled and would receive a call back within 24 hours which has never happened. After looking into this I have found their practices are completely illegal in Ohio( the state I live in). I will be seeking legal action.
N  3rd of Nov, 2013 by    0 Votes
The same happened to me, and my bank will not reverse the $500 payment without proof that the money was not owed. They are not licensed to loan in my state, so technically I do not owe them the money in return. Does anyone know where I can find documentation on this to submit to my bank so they will permanently reverse the funds?
N  3rd of Nov, 2013 by    0 Votes
The same happened to me for $500, and my bank will not reverse funds without proof that I do not owe them (They are not licensed to loan in my state). I need proof that they illegally loaned to me in order to get funds reversed from my bank, does anyone know how to obtain this information?
A  16th of Jan, 2014 by    0 Votes
they just called my work and my family saying they were taking me to court i got 750 and then they were taking out of my account differant amounts differant times, etc. so this guy Briggs called and said i had formal complaints for fraud, bad checks etc, and they were filing court date if i didn't pay back now 3500, made payment arrangements for 1500, i think i just screwed myself, and gave them my account info again, now what??? has this happened to anyone
A  22nd of Mar, 2014 by    0 Votes
I guess we are all in the same boat I went thru VIP Loans and they put me in touch with iggy loans who I stupidly got a loan from 535.00, so far the have taken $225.00 four time with equals $900.00 with nothing going toward the principal amount of the loan, they have charged 45 percent interest on the principal amount of the loan, when I questioned them about this they said since they are out of country interest rates don't apply to them. I believe they do and it is my belief that the Home company for these loan companies in is Kansas City, Kansas(USA)
A  18th of Aug, 2014 by    0 Votes
I am currently going through everything you all are mentioning..they are calling my work threatening to serve me papers.I'm off today and just got a text from someone at work that they called today threatening again. I spoke to my banker and was advised to close account because if fraudulent activity and open another one.I did this past Friday.So now my account all messed up, the little money I do have is all tied up.It is so frustrating. Plus I've done what I should have before even dealing with the online loans..did research and they aren't even licensed which makes the contract illegal anyhow. Im all for paying what they gave but no more. I have paid that and some and they are still trying to say I owe $ 900 something. It is not right.

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