SUBMIT A COMPLAINT

Vienna Insurance GroupCar insurance

1 Review updated:

Unfortunately I bought full car insurance from one of VIG affiliated companies in Ukraine (Kniazha). After I got in car incident 30/12/15, they sent to one of their
"recommended" services (http://ckr-lepse.com/) . Service did troubleshooting and told me that radiator is "under discussion". Now I fully understood that service company wanted
a bribe from me to move radiator away from discussion. Currently it took a log time (from Feb 12 till now March 3) and I do not have nor decision from insurance company on
payment nor car. I'm totally frustrated, I think about repairing car for my own money.

Ie
Mar 03, 2016
Sort by: UpDate | Rating

Comments

  • Ie
      Mar 22, 2016

    Here are some additions, other than I'm already payed for my car repairs, seems like I will have to pay for another party repairs as well as insurance company refusu to pay him as well. Honestly I believe that Ukraine is not the most fair country, but also I do not believe that Ukrainian office can do such things without a bless from main office in Austria. This way I believe that this company support corruption in Ukraine, as well as cheating on clients.

    0 Votes
  • Ie
      Mar 22, 2016

    Here are some proofs. Insurance company recommended "service station" asked for 28000 UAH for the repairs, and insurance company agreed to pay 12000 roughly. I'm attaching 2 invoices one from recommended station roughly 28000 UAH and second one from Ukrainian official Alfa dealer. Official dealer proposed to replace most of broken parts instead of repair works proposed by recommended station for compatible price 31000 UAH roughly. It appears that radiator is more than twice expensive (11210UAH) on recommended station comparing to Official dealer (4770, 5UAH).

    0 Votes

Post your comment