videogame911.com / poor repair
Mt experience with video game 911 was awful. My playstation would not play a Bluray. I sent it to Videogame911 and paid them 156.00 for the repair. When the unit came back I put the first disc in and the PS3 shutoff and wouldn't power on. I paid to send it back to them again and they wouldn't repair it without me paying another 100.00. I fought with them but ended up paying 50.00 for the repair. The unit comes back for the second time and the video is jumping on the screen. I contacted them and they said to send it back to them again. I shipped the unit to them at my expense and was told I would have to give them even more money to get my unit back working. In our discussions I realized they were testing only the standard def, composite video output and this is why they didn't see the problem. Very strange thing to do on a high def device. I argued with them but they would not return my unit. I was forced to pay them three times for 1 repair. I should have just sent it to sony for repair. DO NOT USE VIDEOGAME911. I have paid them over 240.00 not counting all my shipping cost. I also lost a controller due to shipping damage in the whole process. VERY UNHAPPY!!!