I would like to bring to notice, I bought a Videocon AC 0.8 Ton in Gurgaon, last year. The Remote of that A.C has been gone bad, I had filed a complaint at the customer center and the service person has take the remote for repair/ replacement. When he took the remote, it was in Warranty.
Its been almost 2 Months and I have not received the remote from the service center in Gurgaon. I have been calling them up and regularly following up with them, all my efforts are in vain as the simple answer I receive is, will let you know in a day or two.
I am tired of this approach.