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Vidcube review: Taking money from my account 10

T
Author of the review
6:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

This company has taken £24.95 (stirling) out of my bank account via a direct debit that I did not authorise

Update by Tony h63
Jun 28, 2011 10:53 am EDT

Update on complaint logged on 2011-06-25 regarding a company called VIDCUBE taking £24.95 from my account even though I did not sign up for any 'paid services' with this company, I had to pay a further £0.99 to cancel my "free" subscription, and then 3 days later they did refund my £24.95, which actually suprised me as I thought I would never see it again, but remember, it has cost me £o.99 to get back my money back. My advice... do not go anywhere near this company...PERIOD!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

10 comments
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ccchee2008@yahoo.com
, MY
Jul 20, 2018 9:19 pm EDT

VID.COM [protected] has charged me USD39.95 as shown in my Credit Card Statement for June and July 2018 for unknown transaction. Please stop charging me immediately and refund USD79.90. Thank you. CCChee

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Demondog
, US
Jun 10, 2017 8:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This dam company just took $39.95 out of my account !
I didn't give them authorization to take anything from me !
How can I get money back and stopped further transaction from this dam company ?

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anna4477
kendal, GB
Oct 14, 2011 6:33 pm EDT

i have had the same problem i signed for the free subscription, they jave taken £34.95 out of my account :( how did u get a refund?

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anna4477
kendal, GB
Oct 14, 2011 6:31 pm EDT

i have had the same problem i signed for the free subscription, they jave taken £34.95 out of my account :(

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misshrm
Eastbourne, GB
Aug 12, 2011 8:27 pm EDT

The same as the above comment that this company has taken money that has never been subscribed to in the first place

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carol kerr
Glasgow, GB
Aug 09, 2011 2:16 pm EDT

its just the same as mines. this company took money from my account and i havent subscribed for it

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carol kerr
Glasgow, GB
Aug 09, 2011 2:14 pm EDT

thats the third time this company has taken money from my account. will i ever see the money again. someone should put a stop to these people takeing our money . anyway ive had to go to the bank to change all my details . hopefuly other people dont get affected

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Rosa Aldrdge
Bristol, GB
Jul 20, 2011 2:05 pm EDT

As far I knew I signed up for a free trial and it was not indicated anywhere that after 5 days I would be charged 24.95 for a month membership, I was also never asked to confirm that it was okay for them to charge me, they took the money ot of my account without permission. I have now cancelled my membership and would like a full refund but yes I strongly agree that VidCube should be sued and shut down.

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nick1990
Guildford, GB
Jul 10, 2011 12:48 pm EDT

i never signed up at all so i dont even know why they are charging me i cant cancel somthing i dont have any details for this company needs shutting down and sueing

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Jhes
, SG
Jul 09, 2011 2:27 pm EDT

I have the same complaint... As far as I can remember, I accessed VIDCUBE with free account..