Menu
Victor Michael
Victor Michael Customer Service Phone, Email, Contacts

Victor Michael
reviews & complaints

www.victormichael.com
www.victormichael.com

Learn how the rating is calculated

3.0 8 Reviews

Victor Michael Complaints Summary

4 Resolved
4 Unresolved
Our verdict: While Victor Michael has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for Victor Michael has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Victor Michael. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Victor Michael reviews & complaints 8

Sort by:

Newest Victor Michael reviews & complaints

ComplaintsBoard
X
4:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Victor Michael Service

Had the most terrible experience with this agent. The staff i dealt with were so sarcastic, so rude. I very much disliked the one man who "created" victor michael. Such a rude man, id never recommend anyone to use this agent. Absoloutly horrible, giving me a lecture and telling me how to do things. making a mockery and humiliating me, making me UPSET and laughing at me, throwing me indirects in the conversation and mocking other agents off .. they are just a basic estate agent, nothing special. i was disgusted. They are so proud for nothing because theres nothing to be proud of. Id change the way i talk to someone if i wanted to be successful, something they need to work on (their customer service) as much as they are rip offs and all these extra payments which most people need to be aware of to get a little extra from people, theres never no fixed fee to pay before moving in, its what they want and most payments are just extra. iM aware because iv worked in the sector. They provide such a terrible service id never use them ever. ERGH.

Read full review of Victor Michael
Hide full review
ComplaintsBoard
A
9:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Victor Michael Very Rude and Useless

After having moved out of one of their properties 18 months ago I am being chased for rent that I supposedly haven’t paid for “this and last month”.
I said I haven’t lived there for well over a year and was told not to f**king lie and that they would be coming to the property to collect it personally and if I didn’t pay they would throw me out.
1. I’m sure that’s against the law
2. I don’t live there anymore
###s.

Read full review of Victor Michael
Hide full review
ComplaintsBoard
A
10:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Victor Michael Very bad service

This agent who doesn’t manage my property and never has.
Can you imagine my surprise when I checked my bank account to see that I hadn’t been paid for the last two months’ rent on my property from this agent who takes a monthly fee from me to do exactly that; collect my rent and process it into my account.
After calling the agent on no less than 14 separate occasions to be passed on, hung up or the line just never answered, I called the tenant himself who told me he had moved out over a month ago and that he had given the agent two months notice in writing and hand delivered it to their head office in Stratford.
I called the agent again this time trying the head office first – same run around again – called their Leytonstone office, spoke to some girl who clearly didn’t speak English who passed me to someone else who only just mildly easier to understand to be told we’ve had someone move in yesterday when I told her the address.
So I’ve had no money, no notification that the old tenant was moving out, no contact to ask if I wanted it re-let, no rent coming into my account, no information about references, move in dates, etc the list goes on. Then I thought about the old tenant who I was told had had his deposit which they hold had been given back in full so must of given the correct notice otherwise would have been given his deposit back but again I was not consulted or informed.
My bank has raised charges against me for not having monies when the mortgage came out. I’ve lost over a months rent.
The property is, after just visiting it, dirty, smelly, needs work and deposit should not of been returned.
The tenant is less than satisfactory, as are the limited references the agency took. I wanted the property back for personal use, well that wont happen as someone has moved in, they have signed a contract with no authority, I’m out of pocket and homeless.
Do not use these people, they are at least criminal, incompetent or just plain crooked.

Read full review of Victor Michael
Hide full review

Is Victor Michael legit?

Our verdict: Victor Michael has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Victor Michael's position as a benchmark of trust and quality within its industry. Users and clients of Victor Michael can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Victor Michael earns 100% level of Trustworthiness

Perfect Trust Endorsement: Victor Michael achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Victor Michael. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Victormichael.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Victormichael.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Victormichael.com you are considering visiting, which is associated with Victor Michael, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Victor Michael have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Victormichael.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Victor Michael.

However ComplaintsBoard has detected that:

  • Victormichael.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The victormichael.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
Z
4:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Victor Michael Awful Service

I was actually made homeless for two weeks due to the incompetency of these Estate Agents! I was due to move out of our current house and had agreed to a moving date with Victor Michael. The night before we were due to move we got a call off a very disgruntled member of staff to say that they had already let the property and our paperwork got mislaid. I got given my deposits back but nothing was done to compensate or even help me, forcing me to sleep in hostels for two weeks until I found another property. I made a official complaint to their head office and have heard nothing back (this all happened about twelve months ago) I recently received a nasty phone call asking why we haven't paid our rent, and they slammed the phone down when i explained that we did not live at the mentioned property. There staff are a truly miserable bunch and the company have no morals!

Read full review of Victor Michael
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
4:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Victor Michael Unprofessional

My experience of Victor Michael, Leytonstone Branch.
After calling through to several agents to find a property leaving my number and details, I got a call back from Victor Michael who said they had a property which perfectly suited my requirements and to come to their office the following day for an appointment to view the property. I took the day off work to do so, I called in the morning to confirm the appointment which they did, I drove some 2 hours to get there, and on my arrival was told that I didn’t have an appointment that day and wasn’t booked in the diary by a rather large women who seemed to be more interested in eating a packet of biscuits and drinking her tea than the fact that I’ve been travelling down to view this property. After being told that there was nothing they could do as they were too busy that day, I asked if there was any way they could perhaps move some appointments around to accommodate me only to be told that even if they had time they didn’t have any keys so I couldn’t see it, all this after I had spoken to them in the morning to confirm the appointment.
What a bunch of incompetent fat lazy time wasters.

Read full review of Victor Michael
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
5:54 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Victor Michael estate agents

Avoid at all costs, (literally).
The worst estate agent company I HAVE EVER DEALT WITH, over charge for everything and there is never anyone to get hold of.
I would like everyone who agrees and has had trouble with them to make official complaints and this company to be finished.

Read full review of Victor Michael
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
8:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Victor Michael Disagree

I totally disagree with all of the comments...i had reall good Experience with Victor Michael estate...
Very friendly and helpfull...! People who are writing all this staff don't have idea what are they talking about! Most of this stuff is made up...i don't agree with any of this comments ! I was happy with the service they are provided for me...:)!

Read full review of Victor Michael
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
11:11 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Victor Michael - Rip off Estate agents

These estate agents are rip offs. Total rip offs! They charge for everything, contract extension, contract termination, everything.. They charged me for leaving the property! The house was perfectly clean but on top of the cost of leaving the property they still charged for cleaning!! CRAZY!! They wont last for long.. A very bad experience.. Sad!!

Read full review of Victor Michael and 23 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Victor Michael customer service

Phone number

+44 203 208 0007

Website

www.victormichael.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Victor Michael?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Victor Michael Customer Service. Initial Victor Michael complaints should be directed to their team directly. You can find contact details for Victor Michael above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Victor Michael. Discuss the issues you have had with Victor Michael and work with their customer service team to find a resolution.