SUBMIT A COMPLAINT

Viatorremboursement non reçu

Remboursement non effectué suite à une annulation de la part de VIATOR
booking référence BR-[protected]
tour operator : paris city vision
product code GL_5894_175
confirmation [protected]
au nom de Giuseppe Grillo le dimanche 15 julliet 2018
2 adultes
voici le message de viator:
Hi Giuseppe,

Thanks for including Viator in your upcoming travel plans. Unfortunately, our local tour operator ParisCityVision has just let us know that they had to cancel the Eiffel Tower Dinner, Seine River Cruise ... on the date you had booked. A full refund of EUR 674.00 has been issued to the credit card originally used in the booking.

Please note, it may take 3-7 business days for the refund to appear on your statement depending on your bank.

We sincerely apologize for the inconvenience. Please see below for a link to some similar activities that you might like to do instead:
https://www.viator.com/Paris-tours/Dinner-Packages/d479-g11-c90

Again, we're sorry about this change of plans and we hope you still have a wonderful trip!

Regards,
Evangeline
Viator Customer Service

Le remboursement doit se faire sur le compte
BE57 [protected]
au nom de Carl Rurlle

Nous espérons avoir rapidement le remboursement ou nous contacterons un avocat aux Etats Unis.
Merci de votre réponse rapide.

Carl Ruelle

Ca
Aug 06, 2018

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