Viagogo / invalid tickets from viagogo
Request for money refund
I have bought 2 tickets for an Ed Sheeran concert in Vienna, August 8th 2018 through your company for 415, 91 GBP. I obtained 2 original tickets (see enclosed PDF). However by the entrance gate to the stadium we were told by staff, that the tickets are invalid due to violation of the terms and conditions of sale. The tickets were crossed out (see the PDF attachment) and we were forced to buy new tickets for an original price 100 EUR each. The confirmation of cancellation issued by organiser „oeticket.com" is enclosed (PDF).
I require immediate return of 415, 91 GBP to my account. However I do not agree with overpriced resaled tickets, I can still accept it in need. Resold invalid tickets, moreover given as a present to someone should be considered a crime.
Zelinky 6, 62100, Brno, CZ
Order number : [protected]
Account number: CZ0601000001155632410297
Swift code: KOMBCZPPXXX
More Viagogo Complaints & Reviews
- Viagogo AG - purchase of concert tickets
- Viagogo - refund 
- Viagogo - pick up point miles away from venue with three hour collection window
- Viagogo - never buy tickets from these people!
- Viagogo - fifa world cup 2018 tickets 
- Viagogo - Ticket sale
- Viagogo - stolen
- Viagogo - tickets
- Viagogo - misled and mis-sold tickets
- Viagogo - turned away from venue because tickets were fake