Menu
VG Medispa

VG Medispa review: refund 6

C
Author of the review
5:22 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been trying to contact them for almost 2 months regarding my refund and left numerous messages (as noone ever answers) and sent emails, yet I still haven't heard back. The Fitzrovia branch never answer the phone nor do they respond to emails. Really bad customer service, this is not how paying customers should be treated. Beware of purchasing any treatment here and don't be tempted by the low prices/discounts offered.

6 comments
E
E
Emily firth
, GB
Aug 12, 2019 9:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have paid for a few sessions (£379) I have only received one sessions (sept 2018) every time I go to book a session they cancel on me or there “completely full” now I try calling them and there isn’t any way to contact them every number seems to be cut off including there “shops” or main office

A
A
adele87
, GB
Jan 28, 2019 3:31 am EST
Verified customer This comment was posted by a verified customer. Learn more

write letters and ask for refunds one send it to the manager of the vg medispa you went for the treatment and one send it to the berkeley square address, after you have done and still nothing contact consumer rights and they will help. im in same boat with you but im sure that consumer advisers right will help .
hope this helps

C
C
CheatedCustomer1213
, GB
Jan 02, 2019 8:18 am EST

Me too, I'm still waiting for the refund since October, I don't know what to do..

J
J
Jayne02
, GB
Dec 15, 2018 10:19 am EST

Has anyone had any luck with getting a refund?

A
A
A Nguyen
, GB
Oct 17, 2018 8:37 am EDT

Same here, I've been trying to get my refund for 3 months now but still getting nowhere. What can we do?

E
E
Elli Kelly
, US
Aug 24, 2018 4:48 am EDT

Rude staff, i want a refund of 300 pounds, i havent started my treatment yet, how do i get refund, cause customer care are not repling to my emails. Please help.

Learn how the rating is calculated

Write a review File a complaint

VG Medispa contacts

Phone number
Website
Category