[Resolved] Verotel Merchant Services / vtsup.com — me di de baja y me siguen cobrando
Me han pasado un cargo que yo no he autorizado a mi targeta de 29, 95 el dia 3 de diciembre cuando me di de baja hace un mes según la pagina decia que ellos no yo harian la cancelacion de la subcripcion y lo han hecho pero la parte de poder acceder a sus servicios pero me siguen cogiendo dinero de mi targeta en la quiero el reembolso ya o acudire a la policia
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Verotel Merchant Services / vtsup.com Customer Care's Response, Dec 06, 2018
I am unable to find a transaction based on the information you put out here. Can you please email me ([protected]@verotel.com) with more details, including your name, email address and first 12 digits of the card that was charged (not the full cardnumber please, just the first 12 digits)?
Verotel Merchant Services / vtsup.com Customer Care's Response, Mar 15, 2019
We have refunded the last transaction and stopped your membership. You cancelled right after the first recurring charge attempt happened. So it crossed paths.
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