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Vern / Virus on Computor

1 United States

The renewal of my Norton anti virus in the amount of $49.24 was charged to my Visa on Sept. 15, 2008.
My computor is advising me L have virus, how come yor services are not correcting my problems. All the system is saying is they want me to renew my AntiSpware XP2009.
Please look into and advise.
Vern

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