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Vern / Virus on Computor

1 United States

The renewal of my Norton anti virus in the amount of $49.24 was charged to my Visa on Sept. 15, 2008.
My computor is advising me L have virus, how come yor services are not correcting my problems. All the system is saying is they want me to renew my AntiSpware XP2009.
Please look into and advise.

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