Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Verizon Wireless



Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Detroit, Michigan
United States
I started with my first cell phone with Mobile One which was bouught by Celular One which was bought by Airtouch which was bought by Verizon. Ove r 22 years with this carrier and Verizon is the worst. If I could afford to get out of this contract and move to AT&T today I would do it. I have dropped calls everyday. Often multiple times with the same clients. They ask who my service is through and I am not shy about telling them VERIZON. Great advertisement for Verizon LOL. When I have contacted Verizon I have been given the 'ole runaround. Last call to them, two days ago, I was told that I need to go through my 1, 903 contacts and make sure the phone numbers did not have the number "1" preceding the area code and number. Then monitor the drpped calls going forward. Are they kidding? They can see that there was a call made 20 minutes proior to contacting them that was dropped 4 times during a 40 minute conversation with my contact. The number 1 was not in fron of the area code on that call but Verizon insisted that I need to follow the protocol of removing the number 1 on all of my contacts. OK, I was born in the early afternoon but not yesterday afternoon. I told Verizon that i never dial a 1 in front of *611 and that call to Verizon was dropped 3 times. i don't care who you are, that is funny. This all happened after exchanging my brand new Storm2 that I paid a handsome amount for three others that were refurbished phones that "went through the 290 trillion+ point inspections" - that was fun too. Nothing better than paying alot of money for a used, refurbished phone that doesn't work any better than the first "brand new" phone. Needless to say, I will be leaving Verizon as soon as I can and will tell everyone I know to stay away from Verizon as well.
Complaint comments Comments (0) Complaint country United States Complaint category Mobile & Cell Phones

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Verizon Communications Logo Verizon Communications
Customer Care Service
1300 I Street, NW, Suite 400 West
District of Columbia
United States - 20005
+1 212 395 XXXX
+1 202 789 XXXX
View Full Information
Contact Us

Reply to