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Verizon Wireless / Cellphone / overcharge!

Scottsdale, AZ, United States
Contact information:
Phone: 1-888-529-8816
I am a senior citizen (91 years of age). I have been paying a bill sent to me by Verizon Wireless every month for nine (9) years with the understanding that it was for my onstar service which I have on my car. Verizon Wireless informed me that It was for an analog cellphone and if I didn't upgrade my service would be interrupted. I informed them that I have never, had a cellphone. They tell me too bad I should have known. There own records show no cellphone usage for nine years , yet they say they can keep the $2,448.00 dollars they have billed me over the last nine years. Although they did offer to reimburse me $ 60.00. If I didn't except it , then I would have hire a lawyer and take them to court.

Can they really get away with this. It seems to me that this is a huge ripoff, not only that it's just plain wrong.

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Verizon Communications Logo Verizon Communications
Customer Service
Overall Satisfaction Rating

1054 Reviews
1300 I Street, NW, Suite 400 West
United States - 20005
+1 212 395 1000
+1 202 789 1432
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