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Verizon Wireless / late fees

1 United States Review updated:

Hi All –

I work with a law firm that’s investigating Verizon Wireless’ practice of charging California consumers a flat $5 late fee and whether the practice violates California’s consumer rights laws.

Customers are charged a late fee if they don’t pay bills on time but according to California state law there may be some issues with charging a fixed late fee as a penalty. There may also be issues with charging all customers the same flat fee, regardless of the cost of monthly plans.

As part of the investigation, Hagens Berman wants to hear from any Verizon customer living in California who’s paid at least one late fee in the past four years.

You can contact the firm at or [protected]. More information on the investigation is on the firm’s Web site,

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  • Ma
      19th of Sep, 2008
    0 Votes

    pay late charged ever mouth

  • Ja
      28th of Sep, 2009
    0 Votes

    this is a joke. when customers signed the contract and agreed to verizon wireless terms and conditions they agreed to the charges. one of those of the charges is a late fee when bill is not paid on time. maybe customer should pay there bill on time for the services they want and they wont be charged. a cell phone is a want and not a need and if they can pay their "want" on time they can fork over the 5.00. good luck w/ this one...

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