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Verizon Wireless / very big bill

Belmont, CA, United States Review updated:
Contact information:
Phone: (650)4770978

i cancelled my internet on my mobile phone because i wanted to cut back on my expenses. my mobile phone is a touch phone. The phone would still go on the browser while being on my pocket. i recieved a call asking to call verizon due to my overdue payment so i called and turns out that i have an outstanding bill of over 3, 000.00 dollars. i called verizon wireless to work something out. So far i talked to a supervisor and all she can do is take off 10% i told her i dont even have money to pay for rent. i asked her if there was any one else i can speak two and she says that her supervisor will call me. I think it isnt fair that im trying to save money and i get a surprised with an over 3, 000.00 bill. i have been a costumer for over 4 years.i explained how it was an accident. they tell me they are valid charges. i really need some help here

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Comments

  • Ra
      19th of Aug, 2010

    I'M NOT TRYING TO SOUND RUDE OR SHALLOW BUT YOUR FINANCIAL STATE IS IRRELEVANT. THE FACT OF THE MATTER IS YOU USED VZW SERVICES AND NOW U HAVE TO PAY FOR YOUR USAGE. THE $3000 BILL SHOULD NOT HAVE BEEN A SURPRISE BECAUSE TOUCH SCREEN PHONES USE DATA (INTERNET CONNECTION) TO UPDATE ITSELF. IT WAS REALLY DUMB TO REMOVE THE INTERNET FROM YOUR PHONE; THIS WAS NOT A ACCIDENT; THIS WAS A CUSTOMER WHO DID NOT DO THEIR HOMEWORK/RESEARCH.

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