I have had FIOS HIGH SPEED internet for over a year. I have had troubles from day one. It is the most down, awkard sytem on the market. Evidently their Computer Gerus are from India. They change in the middle of the year, and ask for your residential password. I have never heard of this RESIDENTIAL password before. I have entered my email address and password and "THEIR system does not recognize it!" Interestingly their billing department does. I have been down for over a week and cannot get Tech. Support or a Phone number to even call to complain. When I have complained before when paying my bill, they basically laugh it off and say, Pay the Full Amount. Prior to FIOS I had AOL, I never one time in four years had any problem with AOL. What a fool I was to sign up for FIOS. And in July 2010, I have been notified that they are selling off This part of their business to a company called Frontier. OMG, what can I expect now with a company I have never heard of and are dumb enough to purchase such a lousy Service. Verizon wins again, pity Frontier, , , , , love to see their stock Plummet.
Dave Brock Fort Wayne, IN a very disatisfied Verion Customer.