Verizon Fios / fios is a fraud!
Dump verizon fios! They lie and cheat and swindle. Poor customer service!!!
I was promised the triple play package by a fios rep which is the fios tv, internet and telephone for $100 + tax. A great deal which pulled me away from the completion of time warner and dish network or direct tv. I was a verizon telephone and wireless customer for over 5 years. But today will be the last time I purchase any product from verizon. I received an $795 invoice and I have spent over 6 hrs this week calling them to understand the bill yet I am pushed around from one rep to the other and from verizon tv to verizon telephone reps and no one is willing to explain why I was told that my bill will be 100+tax. Am I being taxed $700. I performed my due diligence to try to resolve this matter and the idiots managers at verizon fios need to be fired!! Because I bet they will loose more former loyal customers as they continue their corrupt method of misinformation and lack of accountability.
I am convinced that at verizon the customer is wrong and the crooked are right.
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