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Verizon / failure to send router

1 Lewisville, AR, United States Review updated:

I contacted Verizon on 6/23 to notify them my router was not working. They asked that I be patient and I would receive a new router by 6/25. I did not get a new router on 6/25 or 6/26. I called verizon again and they assured me delivery by 6/30. Today I am on the line with them as it's been over a full week since I have had Internet service. The reps don't seem competent or knowledgeable nor are they friendly!! I am strongly considering disconnecting my service completely!!

Jun 30, 2015
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  • Mk
      1st of Jul, 2015
    0 Votes

    If you are not online then how are you typing this???

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