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Verizon Communications

Posted: Nov 18, 2017 by    


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I have talked to customer service three times to rectify a billing error. It was explained to me that my contract ran out. I asked why no notifications and was told they could re-do my contract. It is now approximately $105 and I am fine with that, as I have been a customer over 3 years. I was told I did not have to pay the $27 that was charged without my knowledge twice. A third call revealed you had no intention of taking the $27 off and I am not happy. My next call Monday is to the attorney generals office to file a complaint. Please review and respond appropriately. Thanks Robert Walsh
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Books


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A  18th of Nov, 2017 by    0 Votes
would file a complaint with the better business bureau online as well

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Verizon Communications Logo Verizon Communications
Customer Care Service
1300 I Street, NW, Suite 400 West
District of Columbia
United States - 20005
+1 212 395 1000
+1 202 789 1432
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