Verizon Communications / billing/ customer care phone
I am having an issue with my verizon bill every month which was their fault when I got the connection. The lady confessed that its her mistake and she will take care of this every month. But every month I had to contact them for adjusting it and they assure me I dont need to contact them for this error anymore.
This month the error is still there and I was trying to talk to an agent. I was on the line for 50 mins and no agent was able to pick up my calls. Then I disconnect the call and tried again. I waited for 1 hour and 50 mins and No agent picked up my call.
This is not a good customer care at all. You guys need to hire more agents to short out this problems. No customer would appreciate wasting their 2 hours for no use.
More Verizon Communications Complaints & Reviews
- Verizon Wireless - failure to waive early termination fee 
- Verizon Wireless Employee Discounts - employee discount problem 
- Verizon Fios - never order fios service! 
- Verizon Fios Internet - connection problems! 
- Verizon Bundle Packages - bundle package: direct tv; internet and phone service for $99.00 a month for a year 
- Verizon Wireless - terrible customer service 
- Verizon Communications - verizon wireless 
- Verizon Communications - verizon fios internet service 
- Verizon Communications - verizon fios
- Verizon Prepaid - billing