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Verizon / fraudulent billing

1 United States
Contact information:
Phone: 1-800-944-9646

A bill showed up on our Verizon Telephone bill at home in Massachusetts for a total of $7.50 for a [protected] call to a telephone information service that we never used. It was for $5.49 plus tax and carrier admin. fee. We never made that call. I called OAN and they said it would take up to 2 months to credit my account to correct for the discrepancy. If they hold this money from thousands of people for 2 months, imagine how they will really clean up on the interest earned, even though we never made these calls. Not to mention the innocent folks who never caught the error. This should be stopped!!!. What a scam! I called Verizon to complain and the customer service operator said they had had numerous similar complaints. I have forwarded this information to the Mass. Attorney General's Office.

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