Menu
Caliber Home Loans

Caliber Home Loans review: Complete Scam, broke laws 9

N
Author of the review
10:49 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I worked for that horrible place and finally quit. They break so many laws that I was actually afraid of getting a lawsuit myself. They force employees to act like robots and not help people - they monitor how we talk to people and if we're too long on the phone trying to help someone, we got penalized for it. Employees take pay cuts, cuts in hours, bonuses, days off - yes they scam their employees too, not only consumers. Check all your foreclosure/repo paperwork; they made a huge mistake in 2009 during the CIT conversion and there were a LOT of homes, mobile homes, RV's, boats, etc. that were repossessed without following the necessary procedures/laws (letters, notifications, etc). Don't walk, RUN away from this lender!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Caliber Home Loans reviews & complaints

Caliber Home Loans - Loan Modification - Scam!!!! 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Caliber Home Loans - Forclosure 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Caliber Home Loans - Mortage Takeover 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Caliber Home Loans - Short Sale 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Caliber Home Loans - False late fees 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Caliber Home Loans - con to get you to 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Caliber Home Loans - Escrow account 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
9 comments
Add a comment
L
L
LCNevil
, US
Aug 02, 2017 9:40 am EDT

I have been fighting with this company for years - I just paid off my loan (about 48, 000 when I add in interest more than I should have) - I would really love to hear from the initiator of this post - I sent a private message - I'm not done - I'm not quitting - they think we will just go away because it's such a beating...if ANYONE has got this resolved - PLEASE message me!

T
T
Timothy M. Stull
Phoenix, US
Mar 19, 2014 11:16 am EDT

Both Vericrest and Caliber Home Loans are the same firm. They are classified as non bank mortgage servicers ~ giant collection agencies. We have been very successful in battling unscrupulous firms just like Caliber Home Loans. Fee free to review our success stories ~ http://thefreshstartfirm.com/success-stories or call 877.297.7011 for free advice.

V
V
Victim Of Vericrest/Cit Group Crooks
st louis, US
Nov 14, 2013 7:26 pm EST
Verified customer This comment was posted by a verified customer. Learn more

citi financial sold a unsecured loan to vericrest/cit group turned 2nd mortgage. Falsified documents and signatures.Signatures are exact on different documents. Who writes the exact same 10 times plus on different documents.Thet are crooks and i refuse to pay them. They are the trustees on my 1st and only and the fradulent second mortgage

T
T
Torreychase
Colorado Springs, US
Sep 21, 2013 5:25 pm EDT

Working with Caliber Home Loans was a complete debacle. I had a new hire who didn't know what he was doing. There should have been oversight.
Working with Caliber Home Loans has been an absolute nightmare. I was purchasing a townhome from this lender. The agent assigned to me lied to me from the start. He was going to get me a lower interest rate than another home loan co. NOT SO. Actually it ended up being higher. The agent had no idea what he was doing. When I gave him all of my documents, I asked if there was going to be an issue with my income. He assured me there were no problems. Four days before closure, I was informed they needed more documentation and my income was an issue. My agent was fired or "resigned" 1 day before the closing. At that time, the company asked documentation that I had already provided. Apparently, my agent misplaced numerous documents. They also wanted me to give them $5000 more for the down payment. I was not willing to provide them with more documents nor more cash. I lost my $1000 earnest money because we couldn't close on the 27th. I paid $400 for a new appraisal. If Steve had bothered to look at my income ratio, there shouldn't have been a new appraisal because I would not have qualified. I gave the agent my debit card to pay for it. When I pulled up my bank account on August 23rd, they had debited another $50 my account without my permission. When I questioned my agent, he explained it was expedite my appraisal. I believe it is illegal to try and jump ahead of other buyers to get appraisal services. I canalled my account out of concern they would debit another bogus fee.

There was an executive assistant who tried to salvage the mess...she was helpful. However, due to the lies and lack of communication I had no trust they could accomplish anything they stated they would.

DO NOT enter into a contract with Caliber Home Loans

C
C
CIT and Vericrest ROBO
chicago, US
Aug 14, 2013 8:05 am EDT

MY HOME WAS ILLEGALLY FORECLOSED ON WITH FRAUDULENT MORTGAGE OF ASSIGNMENTS, SIGNED BY HAL BARTOW. HAL BARTOW SIGNED AS AN ASSISTANT SECRETARY FOR MERS, PER "SUPREME COURT DEPOSITION MERS HAS NOR EMPLOYEES" 2ND ASSIGNMENT OF MORTGAGE SIGNED AGAIN BY HAL BARTOW AS ASSISTANT VICE PRESIDENT OF CIT GROUP/CONSUMER FINANCE WHICH IS AN ACT OF ROBO SIGNING. ALL DRAFTED ABY KIMBERLY J WEISSMAN THEIR ATTORNEY. WHE STATES SHE HAS DONE 900 FORECLSOURE FOR THIS COMPANY.

I HAVE BEEN FIGHTING THIS FORECLSOURE FOR 4 YEARS, CURRENTLY NOW IN SUPREME COURT, I AM A VICTIM TO THIS VERY BAD PRACTICE COMPANY, MY LENDER WAS BNC MORTGAGE, I HAVE NEVER HAD A MORTGAGE WITH CIT " A SERVICER" WHICH CAN NOT FORECLOSE ON ANY MORTGAGE.

THEY HAVE VIOLATED ALL LAWS, JUDGES HAVE ALLOWED THEM TO GET AWAY WITH THIS ROBO SIGNING PRACTICE ON THEIR ASSIGNMENT OF MORTGAGES. TO GAIN THE PROPERTIES. IF ANYONE HAS A CASE OF SECURITIZING AND ROBO-SIGNING OF ASSIGNMENT OF MORTGAGES OR EVEN ILLEGALLY FORECLOSED ON BY THIS COMPANY PLEASE EMAIL ME @ (((ROR redacted)))

I HAVE A LAWYER NOW FOR MY CIVIL CASE I AM SUING FOR DAMAGES, I HAVE ENCOUNTERED A HEART ATTACK DURING THIS PROCESS.

C
C
Captain Mortgager
Nashville, US
Jun 29, 2013 8:44 pm EDT

It has come to my attention that Vericrest changed its name to Caliber Home Loans located in Oklahoma City OK. Vericrest Financial has purportedly purchased debt from Home Funding Direct when they were shut down in California. Vericrest is supposed to be a division of Alliance but neither Alliance, Home Funding Direct, or Vericrest appear in my County Deed and Records office database. When a loan is "sold" from one lender to another there must be an Assignment of Deed of Trust or a Substitution of Trustee and Deed of Reconveyance. Neither one of these pretender lenders appear in the County Records under the Assignments section. I wrote to Vericrest demanding, via a "Qualified Written Request" under RESPA USC 12 Sub sec.2601 that VeriCrust prove they are legally entitled to services the debt. The 30 day deadline for them to respond has passed so I began researching my property records and discovered that my loan has been discharged since Home Funding Direct collapsed in 2007. The amount I currently owe is ZERO.
Somehow the secondary "lender" simply sold the data to Vericrest who sent me a letter directing me to begin making my payments to them. I have been paying them $1.400.oo a month for seven years when they were not a legal party of interest entitled to collect the debt in the first place. So I have begun escrowing my payments into a separate account in a different bank and sent a final notice demanding Validation of the Debt confirmation. They cannot provide that of course so the bs mill will kick-in but next week I'm filing a Quiet Title action in Court in Tennessee and they can kiss my ash. Follow the money folks it leads you right to the culprit every time.

N
N
neomi haymon
Goose Creek, US
May 20, 2013 3:33 pm EDT

Verciest lie to me and my husband after living in your house for 16 yrs. they send us letter one day before and had sale date to sale our house the next day in regular mail . and tell me it take 30days modification and didn't went though i was going thur with them 2 yrs until we try 2 or 3 difference Modification with they don't work with you before this happen to you have file bankruptcy while in modification or they will do any to take your house from you. I might lose my husband from this still .March 6 2013 was hell for me and my husband .

M
M
mckennasmark
Cerritos, US
Dec 14, 2012 2:35 pm EST

They foreclosed on my home of 10 years, last September. I was broke and depressed and just let them have it and moved away from the only place I've called home; I'm now living in a small apt and my credit has been completely destroyed.

But I know now that they broke MANY laws regarding the process, including calling me on a Sunday morning to tell me they'd denied my application for modification (after weeks and weeks of sending them stuff back and forth) and they were putting the house for auction the next morning. I've lost my home, but I want to be compensated and I'm going to take this on in court. PLEASE, and advice is appreciated.

S
S
squantz
, US
Jul 27, 2012 10:02 pm EDT

I was part of CIT and got sold to vericrest at the highest point of the foreclosures. During mediation their lawyer only showed up for the first meeting. After 4 months they started the foreclosure and at the last moment had to reopen mediation. There lawyer told me that they don't participate in the Obama plans because they didn't except money from the government. After reminding them that CIT, as one of the largest banks bailed out, and they are a subsidiary and they did except money- well they had no other choice but to do something for me. They locked me in @ 4% and reduced principal by 100, 000..they lied and deferred it. Now being forced to refinance through first alliance bank. But vericrest is settling for 60% of loan amount but at 6.5%.
Any thoughts on first alliance?

Learn how the rating is calculated

Write a review File a complaint

Caliber Home Loans contacts

Phone number
Website
caliberhomeloans.com
Category

Most discussed Caliber Home Loans complaints

Illegally refuses to drop pmi
1
(opinions to this review)