VegasWorld
reviews and complaints

I spent 2 days setting up windows 10 on a new computer. I logged back in and first it said my email and password didn't match, then I changed password and got in and they named me Prudence (which my screen name was Maude 3) all my gems were gone that I had bought (6.99) I did get my points and that is about it. I didn't get any of the perks I paid for and my Treasure box wouldn't open. I tried to contact customer support but that was futile.

I was on your site this morning I was chatting with a friend I have 14 million $ and 12 friends my character name is wormanater I cant log in it sends me to vegas world but my name now is guest something I need to know how I can get back to me and my girlfriend named cheyann plzs help.i would really appreciate in your help to getting me back to my original status

Don't waste your money here. To win something you should give them all the money have. This website is for those people who can't control themselves and waste thousands of dollars on crap like this.
I tried to play several times and once I even spent 50 dollars, but got nothing instead. Even though I often see how some people win a lot of money. But they are regular gamers there, no one knows how much money they've spent before they won something.
Be careful. It may be really dangerous for your mental health.

Thank you Vegas World — I apologize, but I have a couple of things to mention I can't understand and (would like's).
1st I am being shorted when I buy protection against a dealer's Blackjack. 90% of the time it is 200, 000 coins or more, one time I seen a 50, 000 coin shortage and this happens everytime the dealer's ace up Blackjack appears.
2ndly, To buy coins one must use gems, I find though, I can't purchase gem with coins.
The 1st could be pretty disconcerting to anyone who has notice this. This is abuse to say the least, not mentioning the ramifications beyond the abuse. Where is the "good will" in the customer/owner relationship. There is none, in this instance. This is an electronic game and to hedge your bet, the temptation to rig the game is enormous. None of us are perfect.
For anyone in your position, it could be irresistible to squeeze the customer as quickly as you can to keep your sales up. It is a win-win-win situation, but for the customer?, well, who really care about them, their just an IP Address in vast electronic network.
Now, about the gems, so what, if a player wants to build a stash. If one decides to quit playing at Vegas World, you can reset that account after a reasonable time. Purchasing gems is like a savings account and anyone whose is a good player would have something representing his efforts.
The expectations here is using gems to purchase any of the levels that you offers, perhaps with gems or gems + cash, a user can buy his way into other levels, so some are rewarded, others buy their way in, and others will never be able to make the cut.
The important thing here is that there is no cheating going on, and if the game honestly favor the house, why would anyone want to deal of the bottom the deck. So what you think, you like folks to play yours game, or you do want to drive the "IP Addresses" away.

I can not enter into vegas world games because my web site can not reached to play!.. What is the problem?.. Or tell me how to fix this problem!.. I have received every answer for the question I ask. And you have resolved them! Thanks! I have also received reply you sent to me on my gmail! Thanks!
Now.. My web will not go into vegas world for me play! Please answer as soon as possible! I love to play vegas world! Thank you so much!

When i signed on after the update tonight i was told to collect my VIP coins I still had 12 days left as of this morning when i signed on. What happened to my 12 days? The problems after updates are a real pain. chat slows down, games don't load. Getting very frustrated.
I would like my 12 days back please. Why does this happen all the time? And I'll be playing and all of a sudden I'm kicked off because it says your servers cant be reached. I'm not the only one with these problems. other people on the site have had the same issues. I would really like to see this resolved in a timely manner.

Since my last complaint of 5-1-2017 you tried to appease me with letting me win big in 3 tournaments, proof positive that this game requires no skill or luck and that the squeaky wheel gets the oil. So we are slowly getting back to where we were before . On tournaments you have me lose I sit in the same spot for the first 25 or 30 minutes of the game and keep getting set backwards as all the other players pass me. Then I slowly inch my way up to the end of the tournament in place number 75 or some such nonsense just anywhere that I will surely not be a winner . You have even gone so far as to be really mean about it and place me in #51 after an hour of play. I don't know what the agenda is with the same players winning all the time, maybe relatives or friends of VW employees. I actually have a couple of the same players sit and wait for me to catch up to them so that they can then jump ahead of me hahahahaha. This is all so ridiculous, why can't you just be fair about the play? I know someone has to lose and someone has to win but since you have taken over my outcome of every tournament ( as if you din't before my first complaint) you could at least not be so obvious about the unfair outcomes . I paid for a membership again this month to see if the new Vega World would be any better and of course I wasted my money AGAIN. What is with you people? This is all so childish. How can you run a business like this. ? I would appreciate a reply to this complaint from someone. If not I will pursue this further, I'm tired of you stealing my money, yes, my choice but expected not to be pissed off every time I play.

when i go to log in my pass word tells me to contact customer service wont let me in ... why is this? I would like this resolved as soon as possible and when i log in to my other accounts it wont let me in,

Date~ 1/18/2017
please repair this asap my email address is
[protected]@gmail.com
please email me how to get this fixed asap

When I signed up for this scam game I gave them my card details. That was very foolish of me, but I can't change anything.
VegasWorld charged me without my permission and I never allowed them to take my money. I'm extremely angry and will leave this site even if they refund me, but I'm not sure about that. I sent them two messages asking about my money but they did not reply. Stealing my money was not a good thing to do! Avoid!

People, beware and don’t provide your personal info to the scammers from the website www.vegasworld.com. I played on this website and provided my card number, but after that these scammers started to take money from me. I was really upset and tried to stop it, but they ignored all my emails. I cancelled my card already, but I wanted to get all stolen money back. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.