Menu
CB Mobile and Cell Phones Vectone Mobile Holding complaint about the card I purchased/ also your customer service can't speak english was rule and put the phone down on me
Vectone Mobile Holding

Vectone Mobile Holding review: complaint about the card I purchased/ also your customer service can't speak english was rule and put the phone down on me 43

L
Author of the review
6:29 am EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Your customer service was rude and cannot speak english unable to help me with the card I bought, she kept asking me to repeat myself on several occassion at the end hanged up on me.

Your card is not allow to make a call.

Also your promotion is out of date on your recorder messages.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

43 comments
Add a comment
V
V
Vcetone user UK
London, GB
Mar 27, 2010 6:45 am EDT

The weekend promo of 1 p per min is a big cheat

V
V
Vcetone user UK
London, GB
Mar 27, 2010 6:44 am EDT

Vectone is a big cheat! They abruptly deduct charges, apply wrong calls rates. The customer care is absolute crap; they are of no use and provides stupid answers.

The network for vectone is worst and they do not justify anything. Its a big cheat - STAY AWAY FROM VECTONE PRODUCTS.

Learn how the rating is calculated

Write a review File a complaint

Vectone Mobile Holding contacts

Phone number
322
Website
www.vectonemobile.co.uk
Category
Trending companies