Menu
CB Computers, Phones and IT Review of VCsale.com
VCsale.com

VCsale.com review: Stole my account 56

S
Author of the review
12:47 am EDT

I would just like to say that I have NEVER written a complaint letter / post ever before. Not because I haven't ever received bad service but because its not usually worth the effort. I got the http://www.vcsale.com/ address from another post saying IGE.com was a rip off and they said this one was good. It's not. Two weeks ago I ordered some gold and everyday I am told by their live chat to wait another day. Four days ago I asked for a refund as stated I could on their website, I still have no refund again on live chat I'm just told to wait.

Do not be fooled like I was!

56 comments
A
A
angryman
,
Nov 10, 2008 3:30 pm EST

no one ever buy of these people they are scammers i was waiting over a month for my order and never got it all they said every time i live chat them was that they are working herd on my order after a month they didn't have even 00.1% of my order they said it is rare to collect gold guess they never killed a monster the thick d**ks.i finally had got sick of waiting and asked for a refund i was told i would get in 4-5hrs I'm still waiting so don't make the same mistake i did DONT BUY OF THIS SITE

C
C
comptech
Toronto, CA
Aug 14, 2012 7:02 pm EDT

I too am a first time order person from them but never again..a small amount of Second Life Lindens and now my account with Second Life is banned..I don't and wont ever know if the Lindens did in fact make it into my SL account..I have now lost a ton of money that I had invested into SL so lets just say that I am not going to take this sitting down..first I will have it out with them, then Paypal and them my lawyers

K
K
killercyro
nonya buisness blvd., US
Jun 11, 2012 1:51 pm EDT

This company is a complete joke! And yes they WILL eventually rip you off. I have ordered wow gold from them a few times in the past. I only ordered small amounts. However the first few times everything was just fine. Then recently I ordered again and had the same problems as everyone els is reporting... AND this time they said they couldn't give me the gold because I ripped them off lol. So when I asked how I did that they responded that I had ordered gold, received it then cancelled my payment. First of all I would like to say that this is complete ###! I never for one cancelled a payment and for 2, the payment clears in full before they send you your gold. So then I asked them how this can be fixed and they said submit a photo ID... So figuring they just need to verify who I am and because Ive never had a problem with them I figured ok... So I sent them a copy of my ID. Then they said ok, your gold will be delivered within 1 hr. After 3hrs going by I talked to live chat again who said there still a problem with my account and the then asked me to send them a copy of my credit card... ARE YOU SERIOUS? I payed threw PayPal, I am completely verified and they ask me to send a photo copy of my Credit Card? YEAH f***ING RIGHT! I would never in a million years do this. However they told me that they could not send my purchase untill I did this! And that I need to speak with a manager in 6-12 hrs. But seems every time I contact them this is the excuse I get... No manager is in. Then when I ask them for a refund they say they cant do it and to wait 42hrs. So I did... and now 3 days later I still am without what I have paid for... And when I ask them for a refund I get ignored, or told plz check back in 12-24 hrs because the manager isnt in. OR they are just completely rude. So I did what I should have right off the start... saved myself the headache and filled a claim with PayPal and hopefully Ill get my money back that way. BUT TO EVERYONE... This site is a scam! I no longer trust them and I would highly advise that everyone files a complaint with the proper authority! f*** VCSALE.COM... You guys are ### and can kiss my paisty white ###!

M
M
modimanz
Falbrook, US
May 07, 2012 1:13 pm EDT

Also be aware of how you choose to receive the gold, I thought I was having it emailed, but then I got an invite from a level 1 char in Stormwind who sent me a text that said "sw". I could have easily blown it off since I thought I had clicked mail delivery, but he was my gold source.

M
M
modimanz
Falbrook, US
May 07, 2012 1:10 pm EDT

Well i was nervous after reading all of this, but I got it (60, 000g) within about 6 minutes... they were a couple minutes pasts the 4 they they claimed, but I am ok with that.

T
T
The Great Conqueror
, SG
Apr 12, 2012 6:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have ordered gold from www.vcsale.com too just 5days ago. Until now I have not received my gold. I found this site because I started to doubt their credibility. Can we have an advertising campaign for them to stop fooling around?

C
C
charliemie
Melbourne, AU
Aug 08, 2011 8:48 am EDT

this company actually is a Chinese one! never ordered gold from them! They will fool you and never meet their timeframe! WTF!

F
F
Farid121
montreal, CA
May 28, 2011 4:44 am EDT

This is my first time writting a complaint as well, i bought a WoW Cd key package, 1st of all they forgot to give me the 2nd cd key (burning Crusade) after fighting about 2 full hours on live chat they sent it to my email. and 3d of all the WoLK cd key they sent me was already used, after that i blew up it took me two weeks of fighting with them because their manager is never there finally they told me to go to blizzard . It was never settle so i basically lost that cd key because they cgave me one already in Use. NEVER buy from this website, poor customer service and they will probably scam you.

K
K
Kinigi
, GR
Apr 03, 2011 12:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have ordered on http://www.vcsale.com CD a key from иры RIFT and so to сиз a time has not received the order, have passed 3 days, and to me all they promise to send in a current of 12 hours my order, not верте to them swindlers!

J
J
James1234
OKC, US
Jan 02, 2011 11:49 pm EST

I ordered gold from these people. I Paid got conformation from PayPal and an email from them saying they had received my payment. Then i got another email from them saying they wanted photocopies of my DL and Credit Card...i was like yea right! [censor] service, No gold delivered. I kept getting the same copied and pasted paragragh from thier "Live Chat" agent who probably doesnt speak english. Worst Experience ever! DO NOT BUY FROM THEM...wish i wouldve found this site before i went there.

I
I
IGn3000032
Waratah, AU
Dec 26, 2010 1:17 am EST

I have been waiting 54 hours, been told like everyone, 4hours, 5 hours, manger not in, come back tomorrow, Service is a Joke . I say to you all reading this avoid these people like the Plague

W
W
WVTinyTim
Morgantown, US
Sep 21, 2010 12:14 am EDT

I'm on hour 31 of trying to get VCSale to give me what I've already paid for, and still no luck. I have been told to check back in 1, 3, 6, 12, 24 and 30 hours and still nothing. There English is horrible, they have no intention of giving you your virtual currency, and I've already been in contact with my bank and PayPal to report them as a fradulent company that didn't deliver the product they promised. When I asked them for a refund they said that they would do it in 5 hours, but could give me no receipt or guarantee via e-mail; stil waiting... Don't go with them!

M
M
Melly Mint
Newport, GB
Jun 19, 2010 11:02 pm EDT

I placed a order for $187.99 for second life lindens...STUPID ME! i wish i had checked up on them before ordering of these scamming [censor]! im getting same as others Please send Bank Card details Driving License & Id..YEAH RIGHT! i paied via paypal thats all the verification they should need..im just so upset right now as my husband was laid off from his job yesterday & this was going to be enough to keep our land etc for a few months untill hopefully another job comes up So looks like im going to lose my land etc in SL... Can paypal really help out & get your money back though?
Regards Melly

C
C
CRockstead
Austin, US
Jun 13, 2010 2:09 pm EDT

I just chekc before I purchased from them, the sale sounded so good, when I told them my fiance is a semi retired Federal offcer, they closed the chat and ingored me. My advice is do not buy from them, even before I bought any lindens their reply is we dont have any, check back in a few hours, I stated who I was and what I was doing they ran. Please anyone who is with them drop them, and or do not reigster this is obviously a scam site and we will do our best to make sure it is investigated fully.

N
N
Noscam
Taylorsville, US
Mar 04, 2010 1:52 am EST

Ya these Guys suck at Customer service but you used paypal just File a pay0Pal Claim and You'll get your money back may take 5 or 6 days but You'll get it back No worries.

A
A
Adam Gens
Cleveland, US
Mar 03, 2010 7:24 pm EST

Ordered last night, was told they were busy and just to wait. Ive done this before and never waited more then 5-10minutes from purchase so I knew something was up right away. I didn't search for reviews till after and that is my fault because I would of read all of these and never did it. But I talked with live chat, asked for a refund and was told it would take 48hours.

Well today after work I wrote my fraud email to paypal and decided before sending I would try one last time with the live chat and I was told that the currency I purchased is not even in stock and that I would just have to wait. I asked to be refunded again and was given the 48hr crap again. So I said some things I'm not proud of and hit send on the email to Paypal.

My experience with these guys and from reading these messages is to just turn them in and get it over with because 20 days later I don't want to ask for a refund and be told to wait 48hours again and again.

W
W
Whispering Rain
, US
Feb 27, 2010 10:43 am EST

I find it hard to understand what the problem is with this company. 21st Century gaming is well aware that I blog for 8 different gaming sites and yet, they could care less apparently. 24 hours have come and gone, my order still languishes somewhere in the ether world and the phone numbers provided on Vcsale's web site are inactive.

Told to wait plz on chat, I told them I wanted a refund. Nada, zip and zilch happening on that front and so, I filed a complaint with Paypal. Stay away from these guys period. It's the only way to ensure not getting ripped off.

J
J
james77
Fairhope, US
Feb 14, 2010 8:28 am EST

look guys i have been going through the same problem if you have used paypal call them have the file a claim to get your money back

R
R
RobertJ
Port Townsend, US
Dec 31, 2009 3:52 pm EST

I ordered eve isk from them, and they refused to verify my order unless I mailed them a photocopy of my driver's lisense and Credit card. When I asked to get a refund because there is no way in hell I am going to trust a request like that, they said I had to wait 48 hours after placing the order to get a refund (at this point in time it is over 50 hours after I had placed the order). NEVER EVER ORDER FROM THEM, THEY ARE A SCAM

R
R
RobertJ
Port Townsend, US
Dec 31, 2009 3:50 pm EST

I just ordered some eve isk from the two days ago and had a similar problem. When I finally contacted them to see why I hadn't recieved it yet, they told me they needed to "verify" my order. I told them to call me (since the website said that this was how they verified orders), and the lady I spoke to told me the only way to verify was for me to send them a photocopy of my Driver's Lisence, and Credit card! That sounds so shady, especially considering that when you order something through google checkout, they mask that information. It sounds like a scam to steal your money if anything. So I told them I would not send them that kind of thing, and they told me that it would just be stuck verifying indefinitely then. So I asked for a refund and they told me I had to wait 48 hours after placing the order (it is now almost 50 hours)... NEVER use vcsale.com

F
F
FedUpWithVCSale
Moose Jaw, CA
Dec 27, 2009 2:36 am EST

Very poor service!

After being told for 2 days that they were out of stock, I asked for a refund. I was told that I would be refunded within 16 hours. 16 hours later, no refund. I asked again, and was again told that I would be refunded in 16 hours. Another 16 hours, no refund. Apparently their manager was very busy, hence the delay. I asked again a third time, and was told that I would "definately" be refunded today, and it would only be a couple of hours. 4 hours later, still no refund. I asked again, and was told that their financial people were not at work due to the time being different there, and that I would be refunded within 24 hours.

How can 3 days pass with guarantees that I would recieve my money back, and still no money, due to the mananger / accounting team being unavailable? They sure took my money instantly.

I am sick of the run around, and have escalated the matter to a dispute resolution via PayPal.

Hopefully PayPal can resolve this, VCSale obviously has no intention of refunding my money, and their standard line is wait 16 (now 24) hours.

I can't believe how poor their service is. I would not reccomend this company to anyone, and hope that if enough bad press comes of this, that they go out of business, and that no one uses their "services" again.

If anyone from the company reads this forum, I hope that you realise that people will not stand for your scamming schemes. I do not wish a good day to you.

K
K
Kaedoe
High Point, US
Nov 28, 2009 4:01 pm EST

Everyone,

I have read most if not all the complaints and a few of the (suspect) positive comments on VCSALE. I am a little over 24 hrs since my purchase of credits I have yet to receive. (This email pertains to a SWG account not WOW) My experience so far pretty much solidifies most of your comments. I have taken a stand with them by basically pestering them until (hopefully) receiving the service owed. I make this same suggestion to everyone that reads this posting. Send emails to service@vcsale.com and eason@vcsale.com as often as possible! Although we cannot force them to give the service they advertise, we can be as much an inconvience to them as they have been to us. Whether you have an old or new complaint lets flood there in box, at the very least it would drive home the point.

This like most of you has been the first time I have EVER posted on a complaint. After I visited this website and read your remarks and felt/feel the frustrations and anger as most of you I do not want to let this go. I plan to report this company to the Better Business Bureau and I hope all of you do the same. If any of you have another contact we can report please respond to this posting so that I can besure to include them.

I do have an idea I would like to run by you all. In most games or atleast in SWG we can make macros and have Ad Barking. If you feel you have been wronged then lets let everyone know. Set up in the middle of a busy server and instead of barking postings for sale or buy let everyone know not to use VCSALE. Word of mouth is an extremely powerful thing and given time and energy it CAN move mountains! All I ask is that you all simply tell other gaming users the truth. If you have been scammed (maybe like myself, time will tell) then lets hit VCSALE where it hurts in the pocket book.

Now Mr. or Mrs. Easton,

Over and over you seem sincere in your responses to everyone, however these issues keep occuring. You may respond to this posting or not. You may complete my order or not. The one thing I can say for sure is that VCSALE cannot and should not be trusted. Folks, after waiting 20 plus hours I actually placed an order through another supplier (That I used in the past and shame on me for not using again.) and with in 50 minutes iI had my order filled. Ok, 24 plus hours with nothing, 50 minutes with payment in full - that should say it all. Now my expectation are the same as everyone else.

If you have a business that says that you can provide us 100 milion, 500 million or 1 billion credits and you except payment, well then there is zero excuse not to provide said service in a timely manor. Same goes for WOW gold. I saw the response from your "happy" customer that said just buy less you will get it faster, UNEXCEPTABLE if you say you can provide then provide it! No one who PAYS for your service should be burdened with it.

Well, I apoligize for being so long winded, my emotion has gotten the best of me. I leave you all with this; If you are as unhappy and violated as me then let everyone know. It can't hurt.

Thank you,

Character name; Kaedoe

E
E
eason76
, CN
Nov 16, 2009 3:58 am EST

Sorry to hear taht someones bad experiences on our website. I think explanation for some case should be made.

To tonydavidson707@yahoo.com, my lady, your orders have been completed for days, though we may have delayed the delivery because of the account information confirmation. We are sorry again for the inconvenience.

To sickofbs and leonidusv, we could not find any related orders from you. Would you please send email to eason@vcsale.com to allow me checking your order?

L
L
Leonidusv
Spring, US
Nov 14, 2009 10:07 am EST

No i made an order on VCsale and I have waited a week now with no luck. I sent en email for a refund and no response what so ever. If you want garunteed gold with a less than one day delivery go to Game 4 power, theyre fast and the prices are better than ign.

S
S
sickofbs
lawton, US
Nov 11, 2009 7:05 pm EST

VCSALE SUCKS. Just to let you know that if you play eq and get plat from them. First they didn't want to give me my plat after they had already received my money. They kept telling me to wait because they were out of stock. Second, they have a GM that delivers you the plat and them turns you in. Then takes the plat back. These sorry ### need to be put out of business. It would be different if I actually played the game a lot. I don't, but like to keep up with my armor so I can actually have fun when I do get a chance to play. VCSALE CAN BITE ME

C
C
Cassanova
Kalamazoo, US
Oct 01, 2009 11:53 pm EDT

Idk folks, i've orderd from VCsale at least 6 times, got no bull [censored], no scams, no problems. i've had no trouble with VCsale. and as i read the comments others have put on this review i am shocked.
First:
1. if its your first time buying from thier or your still unsure if you can trust them, dont make huge ### orders like 400$'s for 1 WoW account. thats a huge mistake. instead, make a simple order, i buy 1k gold and only 1k gold from this website each time, nothing bigger.

2. Always stay in contact with them. be firm.

3.Dont be afraid of taking legal action.

thats all i have. :)

M
M
Manacrusher
Fort Bragg, US
Oct 01, 2009 10:32 pm EDT

You guys think you got it bad, I ordred a wow account! lvl80 druid for my girlfriend so she could play with me. I paid $210.00 and was told I would have my account name and password sent to me buy email in the next couple hours. Couple hours went buy and nothing. I did the same thing, went on the live chat and got told it was a china holiday and I would not get my account for 3 to 7 days when the manager got back in. WTF. The sad part is they came through with the gold I orderd in the past, they waited for a big one to screw me over.. Im going to wait it out a couple days to see if this holiday thing is ### or not then I will call the FBI and report there ###. Just so you guys arnt foold by anyone saying something good about these guys just remember they can comment here too!
I will post back if they come threw with my order.. My email is tonydavidson707@yahoo.com

B
B
bros.
Minneapolis, US
Sep 26, 2009 9:16 pm EDT

$50 dollars is all i lost but that's enough for me to take legal action. I am going to be able to get allot more than $50 dollars back that's for sure. "businesses" like this don't stay afloat forever. They will shut you up by FINALLY giving you your money back but more needs to be done.

S
S
sickofbs
lawton, US
Sep 25, 2009 8:47 pm EDT

I also tried this company, and the same garbage. I told them that I recorded the whole conversation, and still nothing. They are worthless and should be put out of business.

G
G
Girlgonewow
Ft worth, US
Sep 15, 2009 2:41 pm EDT

Do not trust these people, my first transaction went well but it was for a small amount of gold. Last week I purchased a few thousand and then the next thing I know my account is banned because they had stolen the mony from someone elses account! I have tried to contact them and dispute the matter but all I get is people who barely speak English and keep telling me the situation was impossible and they are honest people. This is BS because they dont want to solve the matter regardless since they got my money. I am livid and have contacted paypal and continue to spread the word of their bad scam on every possible place I can or any link that pops up their BS website of VCSALE. Change your passwords immediately to ensure they don't rob you blind and sell it to someone else and turn a profit off both of you! Beware i will be telling everyone of their malicious lies and claims and promises.

E
E
eason76
, CN
Jul 08, 2009 6:08 am EDT

Noscam as named RJ Neal, we are sorry for the inconvenience about the gold shortage on game Everquest, but your refund has been sent as our staff promised to you. Please be adviced to check more before you make conclusion on someone.

Ramon Pompe, we could find your payment has been refunded to your moneybookers account with the account of justramon@***.com for days, please have a look to your moneybookers account. Usually we may send you an email to inform you about the refund but you may have missed it.

And for all the unsatisfied customers we value your opinions but we may have more remarkable ways to communicate with each others.

Thank you all for choosing VCSALE.

N
N
Noscam
Taylorsville, US
Jul 07, 2009 7:58 pm EDT

Okay well here is the ladest up date on Vcsale trying to take my money lol, I DONT THINK SO. k well i Suggest you go directly threw paypal wich i did myself they are Seriously on the ball and just File a Complaint threw them that there selling stuff and not Delivering, they handled the rest, they called China and talked with there supervisor there wich in return sent me a Email at or threw Service@vcsale.com and they told me we will get it in a few hours, as soon as the Finaical Department opened, now that Could be true it was 4 pm My time in mtn utah and that makes it 4 am there so.
Paypal said if they dont we will stop accepting money on for that Particular Web-site till they can prove that they paid me back the money lol thought that was pretty nice of them, and she told me that, that is the reason why everyone should use Paypal, haha nice sales pitch hu, but shes right.
Dang all this for 40 bucks well just goes to show You persistance payed off this time, USE PAYPAL
And just for a laugh i came back and was talking with the 24 hr call center guy or maybe it was Girl i dont know but i was saying stuff like EWWWW you guys are under investigation did You no that Sir/Mam hmm you might want to go find another job according to the Beijing, China
American Embassy: [protected]
Nations covered: Mongolia, People's Republic of China
your gona get raided so good luck to ya ROFL .
I bet she or he was Crapping there pants casue they sure were nice after i said that.
well GL all.

N
N
Noscam
Taylorsville, US
Jul 07, 2009 6:31 pm EDT

Okay here is the Number it is to China btw [protected] LOL long number but that is the Number its expensive so be worned name 21st CGE that's the Charge name for Vcsale, ill right as i find More stuff i fear No one i will get to the Bottem of this I assure you. RJ

J
J
justramon
, NL
Jun 19, 2009 1:29 pm EDT

THEY'RE ###ING SCAMMERS, WE'RE OUT OF MESOS, COME BACK TO US LATER, OUR PEOPLE ARE REALLY WORKING HARD TO GET U UR MESOS, YA SURE ###ING SCAMMERS YA RIPPED ME OFF FOR $43 AND I WANT IT BACK, I AIN"T LETTING ME RIPPING OF BY A BUNCH OF INDIANS! I AM WAITING AND WAITING STILL NO MESOS!
YOUR SINCERELLY RAMON POMPE, THERE PROBABLY IS NO ONE IN YOUR SYSTEM WITH THIS NAME

J
J
justramon
, NL
Jun 19, 2009 1:21 pm EDT

THESE GUYS ARE MOTHA###ING SCAMMERS, I PURCHASED 200MILLION MESOS AND I DIDN'T GET A ### OF THOSE ### DO NOT EVER BUY ANYTHING FROM THE ### THEY SCAMMED ME FOR $41, 60 AND I WANT IT ###ING BACK, NO COME BACK TO US LATER, OUR PEOPLE ARE REALLY WORKING HARD TO GET THE MESOS, YA SURE THEY'RE WORKING HARD SCAMMING PEOPLE. I WANT MY ###ING MONEY REFUNDEN!

S
S
Satan
Cincinnati, US
Jun 02, 2009 8:31 pm EDT

I've been waiting over 2 weeks now, and still have not received, and like the guy above me they keep telling me to wait longer.

I login today and my order is gone, like it never happened yet, they never delivered and I never got a refund so WTF!1111

How do these people stay in Business?

S
S
someguy not telling his character name
Racine, US
May 28, 2009 10:32 am EDT

Look i have been scamed and been pleased with this service as well

bottom line initiate live chate with vcsale for stock info ask for a real number and tell them u want to order... be firm and ask for real info tell them ur saving there response and they will be held accountable..

If you give them ur pass to drop it in your a damn fool... bottom line...

G
G
gabriel
littleton, US
May 17, 2009 8:41 pm EDT

these muther ###ers suck, same ### everytime, "we are out of stock" sorry fot the incovience... i am going to drive down to plano texas where ever they are and ###ing go postal on their ###.. this is ###

V
V
vovoid69
Dansville, US
Apr 18, 2009 12:20 pm EDT

I ordered 500 gold from vcsale.com when I saw the guarantee. I waited the 30 minutes and then started asking questions where my gold was I got the same answer wait . I just kept bugging them until I got my gold. But a few minutes later i got my gold.

M
M
mdb851
Tinytown, US
Apr 10, 2009 11:22 am EDT

I ordered 10, 000 Second Life linden from VCSALE.com. After the web site clearly says " WE GUARANTEE STOCK AND DELIVERY IN 30 MIN ! ! ! " I ordered this and after 12 hours went by I asked someone where it was. I was told the same story, please wait, we are working hard to get it. I waited more. After a full day nothing. Then I was told that the person that supplies them got banned. Again, they tell me to wait. I wait a second day. NOTHING! Again, I ask for my order and I am told that the person that supplies them was NOT banned, but that they don't have ANYONE supplying them AT ALL! I ask for an email to their manager or boss, I am told they can not give me that because their boss does not speak or read English! After 4 days I ask for a refund. Needless to say...7 days later and still no refund! DO NOT BUY ANYTHING FROM THIS COMPANY!

Trending companies