vartec / Unauthorized billing
Var Tec Telecom or [protected] has been ripping off my 94 year old mom for months charging $8.30 for a one minute call to California that costs 0.42 they charge a minimum usage fee and other taxes that adds up to over $8.00!!. I called them and complained and they told me that I have to spend $7.50 in calls so I'm not charged the minimum usage fee, or not make any more calls using [protected], so I didn't. The August bill came with NO Calls made, but AGAIN the regular minimum usage fee and other taxes and government fees were charged totalling $8.30!. I called again and asked why these charges were assessed if NO calls were made, they said I had made a one minute call in June (where they already charged me the minimum usage fee) for that month and for July and said they were 2 billing cycles behind in their billing and in addition, they "anticipated" I would spend and charged the minimum usage fee for "my convenience" HORRENDOUS!!! In addition to that the guy "Jason" was extremely rude and wouldn't credit me back, so I'm reporting this rip off to the FCC.