Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Vandelier Group


Deception, excessive fees

Complaint Rating:  93 % with 44 votes
93% 44
Contact information:
Vandelier Group
United States
On 10/6 I applied for an online payday loan of $300. My fault for doing this over the internet to begin with. The Vandelier Group contacted me via email and phone to say I was approved. I emailed the person back to day I did not want the loan. On 10/7, they deposited the money without my express authorization. The way most loans work is they charge you the fee and take the principal out the next payday. I was not paying attention and had assumed this would happen. They have taken out 3 payments of $90 but never taken the principal. I still owe the $300. I called to talk to them today and their attitude is "oh well". Again, my fault for doing this online. But here's the kicker--there is no website, no contact information, no way to get a hold of them, complain to the owner etc. I asked for leadership information and they won't provide. This is a total scam. For people who are desperate and in debt this is a terrible service that should be avoided. All they would tell me was they were located in the midwest. I demanded the money be taken with the principal, which they are taking on 12/9, so I have paid $360 to borrow $300. Nightmare!
Complaint comments Comments (33) Complaint country United States Complaint category Loans
More Vandelier Group Complaints & Reviews
Vandelier Group - Internet fraud [3]


Sort by: Date | Rating
A  9th of Dec, 2011 by    0 Votes
This also happened to me although i never recieved a email or a phone call i am trying to find some information i will file a complaint with the BBB and the attorney generals office this company is scamming people
N  31st of Jan, 2012 by    0 Votes
I am right there with you people.. I didn't even know that they could just deposit money into my account without me knowing and then make me pay $90.00 every month for as long as I had the $300.00. The $90.00 does not go towards the $300.00 either. I also applied for a loan on line and thought I cancelled it but didn't know that the application
is sent out to 100's of scam lenders or "loan sharks"... Interest rate is 782%...
No that is not a typo...
N  23rd of Feb, 2017 by    0 Votes
@Cindi in Lakeland This has happened to me as well- I did pay the loan off and continue to get harassed 7 years after the fact- I do have proof that it was paid off- I have filed a complaint with the BBB I continue to get harassed and they say they will arrest me within the day and the day comes and goes and nothing happens- just tired of the harassment
N  31st of Jan, 2012 by    0 Votes
I was sent 250.00 without me authorizing them as my lenders. I was charged over 400 dollars in fees just for 250.00. I told them I will not pay them nomore. They threathen me to have me in jail and to keep it how i want because they will have me in court in no time. They were unprofessional., I was even hanged up on once. They dont want to hear it. They have no way in connecting with them on the phone. They told me if I wanted the charges to stop that
I had to pay the 250.00 I sent them the money order they requested but first! They wanted me to fax a copy of the money order before sending the payment. I sent the fax and they authorized me to send it. Now, it has been 1 month and a half and never got a single email from them. I was getting daily annoying emails from vandelier group when i told them about me not sending the money. I go to my mail and open a letter from Audobon financial Bureau. (collection agency) I was now charged $430.00!!! so im on collection now...WTF???? i called the collection agency and they said they will be going to my job site, that they will take me to my city court and that they did not want to hear about how i payed it. Please dont let these guys mess up your credit...i am very fustrated i deleted the emails as prove they accepted my loan payment!!!
N  2nd of Mar, 2012 by    0 Votes
After much digging, the address for Vandelier Group is:

1521 Concord Pike, #301
Wilmington, DE 19803
D  14th of Mar, 2012 by    0 Votes
You are all ignorant! They have you agree to terms when you sign up for a loan. You obviously all did not read the terms and just hit i accept with no regard to what you were doing. if you throw yourself in front of the bus prepare to be hurt. Don't just assume things. take initiative and make a phone call. All loan companies will work with you and if you act rude guess what they will be rude right back. You put yourselves into whatever situation that happened so own up and accept what you have done to yourselves and quit blaming others for your mistakes!
N  5th of Apr, 2012 by    0 Votes
Albert Frost...What you are saying isn't exactly true. They did this to me, put money in my account without my authorization. If you are going through a site that goes through multiple lenders to find you the best deal, then obviously one did not agree to Vandelier's terms and conditions, nor did they accept the loan. To my knowledge I never received a phone call from them, and haven't received any emails (may be in the spam folder, don't really check it). I never, verbally or otherwise, agreed to their terms or accepted the loan. I wouldn't say this is a scam, but I would say it is unsound business practice, and pushing on the edge of fraud. I will be going through my spam email to see if I can find some kind of correspondence. I will be calling Vandelier Group, I will be contacting the BBB and I will be contacting the Attorney General (although if they are not licensed in my state then I am not protected under my state laws).
A  17th of Apr, 2012 by    0 Votes
They also did this to me as well. However, I contacted my financial institute and they returned the unwanted and unrequested funds and placed a restriction on my account so that Vandelier Group could no longer access it. They will not be able to put any more funds in or remove any funds from my account.
D  30th of May, 2012 by    0 Votes
I never had any problems with them besides the interest being higher than some other heyday loan places. i got a $200 loan and didn't have to pay anything but the $60 fee. If they did do it without your consent and you did not contact them the moment you noticed the money in your account that is your fault. Regardless if you authorized it or not, you didn't try to contact or return it to them.
D  23rd of Jun, 2012 by    0 Votes
I never signed up with them for a loan . But they deposit $200.00 in my bank account. $60.00 service fee next month on 07/05/2012.
N  28th of Jun, 2012 by    0 Votes
I also just noticed they put money in my account without my authoration.today. does anyone have there contact info? i need to tel then take there money back i didnt ask fos it
N  12th of Jul, 2012 by    0 Votes
All of the above comments mention that they "deposited funds into my account without my authorization". I work for a bank and no one can deposit funds into your account without you providing THEM with your routing and account number! People...don't provide this information - desperate or not! Watch your accounts - if you see ACH drafts coming out - contact your bank and advise that you no longer authorize such transactions from this company.
N  27th of Jul, 2012 by    0 Votes
Do not borrow from these people !! They are underhanded and will keep taking money
From your account. They will not return phone calls, emails or faxes from you to them.
N  9th of Aug, 2012 by    0 Votes
These people need to be thrown under the jail. I was looking for a loan to tie me over til payday (5 days til next payday) . i was short on my rent due to me paying my student loan rears. I should of know something was hinky when they asked me for my routing number & account to find you loan offers. They mentioned on there that they want to see if you have an actual account & money in there or something to that effect.. I'm such a dork. Anyways so of course i read like 2-3 loan apps. Mind you they still keep sending me emails from all these predatory lenders.. Immediately they go to the delete folder. ugh.. Anyways there terms were rediculous to say the least. So i closed out of all of the screens cussing as i 'mwas doing so cuz i realized that it was a complete waste of my time. I didnt e sign anything mind you!! I decided to go to a loan place in person.. expensive but twice as cheap then these cheapskates on the web. So a couple of days pass by and i decide to check my bank account to see if my rent check went thru yet. It did but thats when I also noticed that um i had way too much money in my acct. I should of only had like $1.17 til payday. I see a credit from Vandelier group for $300. Immediately i thought wth is that ? I also seen a debit in the amount of $29.95 from my cash guardian. Immediately i left a note on online acct since it was after bank hours. I told them my account has been compromised. This is day 4 since the illegal debit & credit on my account.. I have to deal with the fraud dept at my bank. I have to close out my account and open up a new one.. meanwhile i get switched to dept to dept. ugh!! I hate myself for trusting the internet with my personal info.. Now my direct deposit is being held til i get a new acct opened up. Please people beware! I should of known better. I used to work at a bank! Desperation is a mo fo! These people tried to make me take there money. Most people would have kept the $300 the bank guy tells me.. I was like i dont want nothing i didnt work for so please reverse everything. I just filled out my written statement. Now Im going to fax it to them. I cant wait til this crap is overwith.. What a nightmare!
A  16th of Aug, 2012 by    0 Votes
I was looking for a loan online but never accepted any of the loan information. Some how this popped into my account and then i have to go back to my email in the spam folder I find a contracts. I am faxing, and blasting them with emails until I am able to reach them by phone to remove the money from my account as this is fraud.
A  20th of Aug, 2012 by    0 Votes
It just happened to me, I just got a bank statement and it showed they put 300 hundred in my savings account did not authorize it well they will have a hard time getting money out due to haven't used the account in four years I have no idea where they got this account number now I have to call the bank and deal with them. How are these people getting away with this.
N  21st of Sep, 2012 by    0 Votes
Please fill out a police report against the Vandelier Group. I did! And my local police department are working on Internet fraud. With every other police report it will help all of our cases. Just call your local police and give them the information. We did not sign anything, or approve of the loan in any legal form, and we have a case.
The Vandelier Group took out excessive money, and kept taking out money after the loan was paid. In my case they took out $450.00 more which would be 200% interest, and demanded to take out more. This is illegal. Please file. Thanks!
N  9th of Nov, 2012 by    0 Votes
I did not authorize a loan of 200 and yet it was deposited into my account i refuse to pay this
N  11th of Nov, 2012 by    0 Votes
N  5th of Dec, 2012 by    0 Votes
vandelier is not a scam if they where a scam then they would just go into our account and pull funds out of our accounts and not put money in how old are we that we dont know what a scam is if yall read the terms before you just go happy and apply for the loan online then yall will see that our application will get sent out to other lenders duhhhhhhhhhhh and its not just vandelier that does it its other companys as well and they dont sell your information they recive the application yall some dummies like really its comman sencs do not apply for a loan if you dont read the terms of it yall are proably the same people that used the funds and just didnt want to pay it back sad

A  7th of Dec, 2012 by    0 Votes
They have done exactly the same thing to me. I am currently fighting this an have filed complaints with scambusters, BBB, an am looking into notifying my states fraud line about them.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Contact Us

Reply to