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VALLEY HI TOYOTA / maintenance

1 14612 VALLEY CENTER Victorville, CA, United States
Contact information:
Phone: 888 803 9279

I RECENTLY PURCHASED A 2011 TOYOTA CAMRY AND THEY PROVIDED ME WITH THE 2YRS OF FREE MAINTENANCE. IT IS MY SECOND TIME I TAKE MY VEHICLE FOR MAINTENANCE CURRENTLY AT 9000 MILES (ESTIMATE) ON MAY 3 2011 MY VEHICLE WAS TAKEN IN FOR MAINTENANCE A FEW DAYS AFTER (5/07/2011) MY HUSBAND DECIDED TO CHECK MY OIL AND ASKED ME IF I HAD REALLY TAKEN MY VEHICLE TO GET MAINTENANCE HE SHOWED ME THE OIL IT LOOK SO DARK SINCE I KNOW NOTHING ABOUT CARS I SAID SO WHAT IS THE PROBLEM HES SAID THIS OIL IS DIRTY AND ITS BEEN A FEW DAYS THAT YOU TOOK THE CAR IN FOR MAINTENANCE AND LOOK HOW THE DARK THIS OIL IS. HE ASKED ME TO TAKE THE CAR BACK TO THE DEALER SO I CAN HAVE SOMEONE TAKE A LOOK AT IT A SERVICE ADVISOR CAME AND CHECK MY OIL HE SAID THAT IT WAS NORMAL ZYNTHETIC OIL TURNS DARK BROWN EVEN FROM ONE DAY TO ANOTHER. I HAVE CALLED SEVERAL OTHER DEALERS AND HAVE ASKED TO SPEAK TO SERVICE ADVISORS THEY HAVE TOLD ME THERE IS NO SUCH THING MY OIL SHOULD NOT BE DARK BROWN. I REALLY NEED TO KNOW WHAT I SHOULD I FEEL RIPPED OFF BECAUSE NOW I HAVE TO TAKE MY CAR TO GET AN OIL CHANGE ELSEWHERE WHEN I SHOULDN'T HAVE TO PAY ANYTHING BUT BECAUSE SOMEONE AT THE SERVICE DEPARTMENT DECIDED NOT TO DO THERE JOB THE WAY THEY WERE SUPPOSED NOW I HAVE TO TAKE MONEY OUT OF MY POCKET. PLEASE I URGE SOMEONE TO HELP ME AND TO STOP THIS PLEASE IF ANYBODY CAN RETURN ME A PHONE CALL @ [protected] OR IF I CANT BE REACHED AT MY CELL PHONE YOU CAN TRY MY WORK PHONE NUMBER [protected] AND ASK FOR NUVIA TAPIA

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