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Valentina V. / ATM deposit function unavailable

1 212 Maple Ave E.Vienna, VA, United States

Wachovia @ 212 Maple Ave in Vienna was my worst experience with a bank ever! I am a Vienna resident and had to urgently deposit a check into my account so that it gets processed in the morning. So I drove at 11PM to the Vienna branch just to discover that the ATM deposit function is UNAVAILABLE!:( I went back to the same branch at 8:30 am next morning somehow believing that the problem has been fixed. Alas! I had to drive all the way to McLean thru Monday morning heavy traffic to get the check finally deposited by the open hours. The 2 attempts to deposit that check at Wachovia branch in Vienna turned into a 1 hour 15 minutes adventure while I live 6 minutes away from the Vienna branch! Is this really the banking of the 21 century? I am disappointed beyond words!

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