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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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H
3:07 am EDT

YouTube youtube video that I can't delete

Hi there,

I created an a youtube video on my account in 2013 called Hugo Lear Sociable Surveyors. I deleted my account last year but I now want to delete this video and find myself not being able to do it.

Please delete it as soon as possible as I find it rather embarrassing. Please get in touch with me once this is done. My mobile is [removed].

Thanks

[removed]

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5:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

YouTube inappropriate advert before kids video

Hi there,
This morning my 7 year old son was about to watch a video intended for kids (FGTEEV channel), but before he could watch the content of the video, he was forced to see a dusturbing advert that was impossible to skip where two women were making out. I don't wish my son to see such things as I find it extremely inappropriate, offensive and incompatible with our religious and political views, but yet we don't have any say or choice over what we see before a video. I think it should be monitored closely what type of adverts are being shown depending on type of video.
I hope this problem will be looked into and somehow dealt with as soon as possible. Thank you

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2:24 pm EDT
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YouTube fighting mad cats video on youtube

Looking for "cats meowing loud", I saw a title "fighting mad cats" appear. Viewed video on Friday, May 6th, 2017 and it is still on you tube. It's about a woman videotaping two cats viciously fighting. A black/white and orange tabby. As the women was taping, I could hear her laughing, even when the black/white cat was aggressively biting the orange tabby's face. The cat was crying loudly and could see it was trying to pull away, but couldn't because it appeared that cat was in agony! The fight stopped briefly when again the black/white attacked the orange tabby cat, biting the face again. Again, you could hear the laughing of this woman taping. It was very disturbing to me! The black/white cat had a mouth full of hair and something else "skin or part of eye?". This should be removed immediately so no one else can view this horrific scene. Last I seen, there were 3, 201, 254 views. I am surprise that no else has complained! I will take this to the Humane Society if not removed immediately. This kind of videotaping should not be encouraged! If one does it, another will follow. Animals have no voices, so we must be there voice! I thank you in advance.

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Z
1:51 pm EDT

YouTube videos

DEAR sir/madam

I would like to make a formal complaint as the videos on YouTube for children are very disturbing and for a child is scary and gives very poor judgement for the child the fact that you let said videos be even uploaded onto YouTube is a disgrace and the fact that human beings would create them just for a child to hurt themselves or to scare them you should as a company not allow such videos be uploaded if this continues to happen I will go to the press I will exploit your company as much as I possibly can to make sure that your website is suitable for children to view please reply my name is Zac stearn email address is [protected]@hotmail.com telephone [protected] if I do not hear from you then I will take this matter much much further!

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9:51 am EDT

YouTube video adverts

I watch YouTube from Japan and I can't bear with the video ad from your channel called 't hashimoto' (please refer the attached PrintScreen).

Basically, the first few seconds until we are allowed to skip the ad says 'Nuke attack to the centre of Tokyo, Chuo-ku, Shinjuku-ku...).

I am simply wondering are you Google, as a company, supporting North Korea's attempts at destroying Japan?

If so, continue allowing this ad to be on your screen, otherwise, how can you allow this sort of extremists to maintain a channel on your platform?

I only expect you have decent common sense.

Regards

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9:23 am EDT

YouTube youtube's news selections

Hello,

I am concerned that your company is now restricting it's news selections to mainstream media outlets - censoring the independent news channels- all of them.

This despite the fact that the majority of Americans don't believe the mainstream news to be factual.

This leads one to believe Youtube has strayed from its core business as a universal platform.

This is going to convince many that it is time to move to other companies filling the niche Youtube pioneered.

Thank you for reading my concerns.

Gary

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6:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube youtube promotes child abuse

I am disgusted that both channels "daddyofive" and "mommyofive" have not been taken down.
One video shows Mike Martin pointing a gun at his children.
Why haven't these vile child abusers been taken off YouTube?
I usually let my child use YouTube to watch certain shows but after seeing channels like this being left on we will no longer be using YouTube. I do not support child abuse! Sort it out, you get paid enough!

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Michael Holly
, US
Jul 07, 2021 12:36 pm EDT

Shame on Susan Wabbajack for allowing this harmful child abuse on Youtube!

P
P
Patricia Friedrich
, US
May 09, 2017 3:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I agree! You have the means to take this Garbage off YouTube. This is a form of child abuse. This isn't even funny!

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R
4:05 pm EDT
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YouTube Unethical behaviour by gerard christensen who set up the vakaviti site - harassing, bullying, blackmail,

The video is 1 year old. It incites threats of phsical and verbal violence to us.I did not give permission to film me or place it on any sites. Anything on a public domain can be used.This clip was used in the NZ Herald causing us much angry threats again with people getting arrested. We are scared. Pls remove it.Thanks Roz [protected]@wnation.net.nz

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10:05 am EDT

YouTube youtube channel

Hi Team,

Please note that the below channel has been hacked from me. The hacker is a featuring artist in one of the original videos. The recovery settings are changed and I cannot claim the account back.
https://www.youtube.com/channel/UCBerPiscQoB4V-7Sx9dDeiA

Right from the cover and the profile pics, the original songs, the brand name, all were my creation.

Please help in either taking down the entire channel or delete the below two videos. 'Noisegate Official ' is my YouTube name and it has been stolen.

Attached are the proofs which states that the channel rightfully belongs to me. Please let me know if you need any further information or proofs

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9:58 am EDT
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YouTube bad baby videos

Dear service provider,

You have been very cooperative and supportive in display of educative videos to your customers except some "bad baby" videos which our kids use to watch and use to act the same way as shown in videos.
We therefore request you to show "bad baby" videos only after logging into grail or youtube account.

Thanking you in anticipation

Your loyal customer
Amit wattal

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3:19 pm EDT
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YouTube personal photo

Dear Sir Madam,

I am writing you regarding one man(registered as Heyder Nebiyev on YouTube) who posted Picture of my cosine on a YouTube with a disgusting song under the following link - https://www.youtube.com/watch?v=Ah8fSw8afj4
betraying her and her Family Status. I would like to Kindly ask you to protect her rights, her child's rights and her Family.

This man didn't asked her permission, he posted a photo of her with her kid and he tells her that if she doesn't talk to him he ill tell her husband that she is cheating on him. I would like to kindly ask you to solve this horrible Situation and delete this Video from YouTube since this affect my Cousin and she is a Young mother with unstable nerves.

I really hope for your understanding and quick Response.

Kind Regards

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M
4:37 pm EDT

YouTube ads

Yo youtube whats up. So i know you guys gotta make a small profit here with the ads n such but cmon. That ### Legacy of Discord ad. I mean really. Its oversexualised with the models showing full cleavage and ###, false advertising with the flying and stuff that aint even in the game. And lately with some live action girl kissing at the screen in a tight corset. I mean cmon, ### sake mate take it off. Find a better sponsor. Also today i got a new ad for some "gaming" channel(forgot the name sadly). It was some single digit iq black guy litteraly screaming "###" to another black girl and guy yelling "###" back. I think it was some prank call but it didnt spund funny. It was mostly death threats. I mean ### really... really... Also your mobile app is ###. Stutters freezes and more. Fix your ###. Also in the options menu...Yugoslavia.. man ###.

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4:42 pm EDT
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YouTube commercials between videos

I use several Learning Station videos for my special education classroom. The commercials are extremely inappropriate and use bad language such as the word ####. Mainly during the video game commercials. How are the commercials monitored or reviewed before being allowed to be used? How are the commercials selected and assigned to videos. Educational videos should not have the types of commercials you supply for them. Almost none are ever appropriate. Hope you can resolve and appreciate my input.

Thank you,

Andrea

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2:03 pm EDT

YouTube ben & jerry's ad

Dear YouTube,

I've been having a difficult time watching YouTube due to the unloading Ben and Jerry ad that keeps on interfering my videos. All the other ads from different companies play just as fine, which won't bother me at all. However, Ben & Jerry just won't load and gets stuck every time it pops up. I have to reopen the window/app to reload my entire video every time the ad is B & J (which occurs 5 times a day?)

Please let me know if this can be fixed or whether I can get help to block this specific ad since I couldn't activate the adblocker on my device...it's racking my nerves...

Thank you in advance for your attention to this matter.

Happy Easter Holiday,
Chanel Zhang

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11:42 am EDT
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YouTube account that is not mine but has a video of my granddaughter on their playlist

this account name is provisional ira
he is commenting on irish mafia channel
all out war kinahan hutch feud channels
he has videos of my granchild on his playlist
i have no connection to this channel it is full of violent comments and i need my granchilds videos removed from
provisanal ira on all channels he has commented on kinahan hutch feud it is a false account and dangerous to have my granchilds image onit

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1:07 pm EDT

YouTube homepage content

Very disappointed that YouTube's content can be very inappropriate especially for younger viewers who may come in contact with the home page-for example, I was on the home page with my daughter and as I was scrolling down here came some inappropriate adult type material referencing sex and was clearly not for children, especially if it's graphic. Do better, if those type's of things are going to be on a general public domain for everyone perhaps filters or links should be used.

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9:55 pm EDT
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YouTube david pakman show; news & politics

4/4/2017 -- on going

It looks like pulling advertising from David Pakman Show (and similar current events/news/politics programming) are being targeted by an advertising cartel with a resulting revenue loss that seems to fit with the idea that "the free press" is being branded as "the enemy of the American people" per Donald Trump and thus, subverted.

[protected]@yahoo.com

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Josie Fox
, US
Apr 06, 2017 6:26 pm EDT

Youtube have suddenly started pulling advertising revenue from legitimate news commentary sites such as The David Pakman show and Kyle Kulinski's show and the Majority Report amongst others. These channels do well researched and credible reportage and yet you are censoring them by stealth by demonetising their content. David's show is syndicated to radio stations in the US, so how can his content be offensive ?
Clearly it is not. Some of his previous advertisers have been trying to advertise on his show specifically and Youtube have decided not to allow them.
At the same time I noticed that Alex Jones, who is a blatant liar and spreads conspiracy theories and fake news DOES NOT APPEAR TO HAVE LOST REVENUE ?Why?
Please be advised that if you persist in this underhand method of censoring news content which is well respected and well presented then I may as well get rid of the app entirely - I am not interested in fluffy cat videos or endless fake stunts - you are still monetising MSNBC and Fox News videos and so it would appear that you are now in collusion with the billionaire owned press outlets to shut down any debate.
I oniy have the app to watch news and I do watch the standard outlets as well, however I would definitely not bother keeping the app just for that and so your corporate mates will also lose out as a result of this.
Do you not understand the word 'complicit' either YouTube ?
This must be altered now YouTube or inevitably we will all leave and find another more fair platform and youtube will lose out.
Yours in absolute disbelief and disgust Josie Fox

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L
1:45 am EDT

YouTube kickfighting films

I am very disappointed and unfair that my channel is suspend with only 2 strikes in 5 years, with a clip called chinese massage that was available on you tube through creative commons and allowed to reuse, i have money owed to me by Adsense, what happens to that, how long is my account suspended is it permanent all answered questions.
Does this mean i have wasted over 5 years uploading nearly four hundred programs with over10, 000 subscribers over one clip that was on you tube with reuse policy.
Also what happens to Louis rapter channel which due on line 11/4/17

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4:25 am EDT

YouTube unnecessary advertisements/repeating advertisement

Dear Youtube, I don't understand why you repeating Shukri, Tya & Baby advertisement 5 mins once. It's really annoying even though it only few mins advertisements. Some more the advertisements have No skip button.It's really irritating when you do long program in a name of advertisements. A movie which should finish in 1 hour take 2 hours with your ### advertisements. I've complain about this in comment box before. I'm at office, just put hear phone and listen to songs when working. Can u imagine same advertisements come every time & need to skip advertisement every time. I do understand u get sponsor for the advertisements but stop doing cheap trick like this.

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3:07 am EDT
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YouTube unethical behaviour breach of copyright

www.youtube.com/watch?v=lekpYTzUwVM

This is a copy from channel nine recording and is in breach of copyright in addition,

the information reported was incorrect and has subsequently been withdrawn by News Ltd, Adelaide Alive, and Adelaide University.

Clyde-Apac, CCL, are copyright protected brand names owned by laminar air flow Pty Ltd and licensed to AES Environmental that feature illegally in this uploaded copy which is highly defamatory, derogatory and incorrect.

We require you to immediately remove the content, as well as issue an apology and provide detail of the persons who uploaded this content so appropriate actions can be taken.
Thank you for your assistance

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

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2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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