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Vadaphone / Fraud on customers!

1 India Review updated:

I had been a vodaphone user for few years. I had activated the 300 sms scheme. In this one can make 300 sms by recharging with Rs 35 card. When I was making sms i suddenly noticed my balance going down. I talked to the customer care service, I was informed that No such scheme is valid for National holidays such [censored]i, Diwali, New year... I doubt if there was any mention of such clause. If it was it should be Highlighted. Anyway not just that today is not a holiday still my money deductions remain same for sms.

Sorry to say But this is a real DECOITY on part of CUSTOMERS.

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Comments

  • Ra
      26th of Oct, 2008
    0 Votes

    GPRS Cahrges . in last month when it was activeted after three four days i call customer care executive & cinfurm it, its deactiveted. because of these charges i stop payment then they said on words you will not charge. but now i got bill in this bill also they charge me 499 again i called customer care executive she said this facility is going on your mobile so you charge it & cut the phone, reverse these charges other wise i will go in consumer court .

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