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Vacdepot / Don't buy from them

1 United States Review updated:
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This company sells knock off equipment, but lists it as the real thing. I ordered a rainbow hose. I even called first to make sure it was the right one and he said it was. It did not fit my vacuum so I called. The owner then proceeded to tell me that in all his years in the business, he has never had a problem. It has always fit. So then I asked is this a real rainbow piece or a knock off. He said a knock off. Then I mentioned how his added listed it and said it had all the logos and such. He didn't have an answer. So after about 15 min on the phone, and him suggestion I drill a new hole in my vacuum, I asked if he would pay shipping for it back, since he falsely advertised it. He said he would not and that it was not his fault. They said in their add that they will pay return shipping if it this fault. But good luck proving that. Do Not Buy from them ***...

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  • Vd
      30th of Jan, 2009
    0 Votes

    this complaint is listed with the wrong link;
    it should be

  • Do
      8th of Feb, 2009
    0 Votes

    this complainer is an idiot. the website he mentions does not sell vacuum cleaner parts, they sell built in systems. if your going to go through all this trouble you should at least put in the right website!! --

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